Position, nearly 8,000 feet up in the Pyrenees, yet only a few minutes from town by car. Staff. Fortunate to have travelled in Europe, USA, Latin America and the staff at Picmaia are hands down the best I have ever experienced. If I ran hotels I would headhunt them, every one of them. Superb. Attitude: positive, helpful, courteous, polite, just plain brilliant. Room: booked an economy room. A week before arriving wife broke her arm, was in plaster, and could not manage a bath. No problem, upgraded foc to a huge room with views to bring tears to your eyes. Food. Buffet style, more than enough in terms of quantity, plenty of variety all very well cooked. Loved the hotel and hope to return next year.

Having seen the economy room I would pay the extra and book a superior room. Well worth it.

Very interesting Hotel, in the middle of the mountains, in snow dierctly near the slopes. Please keep in mind, there are two sets of rooms: the old ones, are really something about 2-star, and the new ones, more like 4-star modern room. Depending on which room you get you may have completely different experience. I like: - Direct slope access - Winter feeling, lots of snow around (in contrast with for example Encamp) - Lounge atmosphere in lobby - View at the slopes from room - Open wardrobe - Skirent inside - Ski locker with hot air - Flexible staff - Free parking

Pretty expensive Breakfast is expensive Dirty windows Looks old outside (not inside)

staff were incredibly attentive, friendly and helpful. The awesome lady on reception even remembered our names throughout our stay. The location is great for pretty much ski in/ski out. It was clean onde the bed was so comfy. We will be back!

Only reason I gave 9/10 instead of 10/10 was the room had very little sound proofing, so we could hear everything from rooms next door and above. Next time we just need to have a few more beers to sleep deeper or take ear plugs. We’ll still be back!

A spacious room with mountain views. Extremely comfortable bed. Delicious breakfasts and dinners. Super friendly and helpful staff.

Franco at reception was fantastic! Very friendly, remembered our names and was very helpful. The food was great. Not 5 star, but healthy, fresh and tasty. Beds were comfy. The renovated parts of the hotel were greats

The room was a little dated but we knew that when we booked so no expectations of anything more.

great location, next to the slopes. the team was very helpful (reception, restaurant and bar).

The person of the ski rental was little bite more “sleepy”

Very nice staff, professional and helpful in every way. Great location for skiing with easy-access ski lockers. A comfortable room and quiet. Very clean. Easy and convenient parking outside at no extra cost.

No place in the bathroom to place own things next to the basin. No view from our particular room. A little bit too hot at night.

Every single member of staff was super helpful and friendly, I thank them so much for making our stay pleasant. The hotel is well situated in terms of skiing in and out. It is also quite scenic due to its isolation.

The location of the hotel makes it hard to get back to if you're out for the evening in Pas de la Casa, especially since there aren't many taxis available.

Absolutely fantastic hotel right at the top of the Pyrenees. Our family room was a great size and well equipped. Staff were really helpful and the bar whilst a bit pricey was still a great place

Pillows were absolutely rubbish!

Hotel was lovely, booked hotel with breakfast which was also lovely and had a great selection to choose from. Location was fantastic and only a 2 minute walk to the slopes