Room was spacious, bathroom had rain shower overhead, breakfast was delicious! Convenient location, 24 hr front desk

Phone in room to call front desk did not work, room was a little dirty when we arrived.

The breakfast was delicious and the service was fantastic! Our wine tasting got cancelled last minute at another hotel so the staff arranged a wine tasting for us on site. We really appreciated that the staff went above and beyond to arrange a last minute wine tasting on property for us. The pool was small but the rooftop location was perfect.

Couch and chair in the room were a little worn. The shower wasn’t draining properly so we were standing in a pool of water. But to be fair we didn’t ask them to fix it because we didn’t want anyone in the room.

We showed up at about 9:00am after a flight cancellation and our rescheduled flight was going to force us to check out at 1:30am. The staff could not have been more accommodating. They immediately allowed us to have breakfast (really good!!!) since we would miss it the next day. Before we finished breakfast, they provided a key to our room!!! They even made sure that a taxi was waiting for us at 1:30am. Also a great, quiet location. We will stay here for sure on our next trip to Buenos Aires!!!

We chose the terrace Suite and it was such a good choice, we really enjoyed our private terrace with sunbeds and a hot tub. breakfast was excellent as were all the staff we encountered from the moment we arrived. Check in was very smooth, our rooms was very clean and well presented, the restaurant staff and reception staff were very helpful and courteous all during our stay. We really enjoyed the Palermo location and always felt safe at any time of day or night.

The hotel rooftop pool was small with limited sunbeds, although we had our private terrace so did not really effect us.

Wonderful place to stay. The room was excellent- clean and comfortable. The breakfast that was included was delicious as was the dinner in the restaurant at the hotel. The hotel clerks were so helpful (Coral and Valencia) and arranged transport from hotel to cruise terminal as well as from cruise terminal back to airport 2 weeks later. It was so convenient to have it just billed to our room and not have to worry about methods of payment for the transportation. Highly recommend this as place to stay when in Buenos Aires.

Nothing - everything was great.

This is one of my favorite hotel stays ever! First of all the front desk people, Dyor and Coral went above and beyond to disseminate information and make me comfortable during my stay. it was my first day in Buenos Aires, or even Argentina, so they fed me with important travel information that I would not have known to inquire about. My flight arrived at 8:30 am so although I was unable to check in early since the hotel was full they were extremely hospitable, offered me coffee and other amenities. I needed a few things so headed out and they texted me to let me know my room was ready early. When I arrived all of my luggage had been placed nicely in my room (not even just sitting there, but properly arranged on luggage racks, etc), along with complimentary water and espresso pods. The room was spacious, well appointed , comfortable, and impeccably clean!!! I would HIGHLY recommend this hotel and would definitely stay here again!!!

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The staff were incredibly helpful. There wasn’t a single member who did not go out of their way to smile and offer assistance. They even provided a MetroCard for us to use because none were available from stations. The quality of the linen on the beds and the size of the room is very spacious. Breakfast were made to order and fresh and of the highest quality

The location is quiet but it means a 15 minute walk to the centre of a Palermo and the main restaurants but that was a minor inconvenience.

The home cooked breakfast was amazing. Freshly baked bread, croissants and a selection of high quality options (including Irish breakfast, smoked salmon and eggs, and pancakes). The staff were all friendly and accommodating, and we loved the Terrace suite with the balcony and hot tub.

The pool was very small and was as warm as the hot tub, which meant it wasn't that refreshing to have a dip in the pool in the heat.

From the moment I arrived, the staff greeted me warmly and made me feel right at home. The room was spacious and clean. The bed was incredibly comfortable. The hotel's location is fantastic. The breakfast was a good, but not a wide variety of options. The staff went above and beyond to ensure that all guests were happy.

This is our second stay at the Fierro. Why did we return? Wonderfull staff, outstanding breakfast, and a perfect location. Room was large and extremely comfortable. We had dinner one evening at the hotel and we were treated like family. And every morning our server Victoria greeted us with a smile and helped brighten our day. This is an outstanding hotel!