Very clean, professional staff, great location, amazing management, spacious beautiful rooms, excellent breakfast, here is more details: We loved our stay at Spa Hotel Forum. They surprised us by giving us a room with Ararat mountain view, which was stunning! Ella jan is like an angel, she helped us on everything. Even she talked with a Taxi driver, explaining to go to sightseeing, Garni temple, Gaghart Church….From the moment you step in, you can feel management system is so organized and different. Every moment you feel the hotel staff treat you like their own family member. Management is so amazing. Any request would be done quickly. They made a lovely experience for us. Absolutely love everything over there! We highly recommend it.

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The staff was unbelievably kind and helpful! We had booked a twin room. Upon arrival, they informed us that unfortunately there wasn't any twin room available,but they could offer it the next day. They added an extra bed in double room for the night. In the morning, we went to our new room and to our surprise, we got a free upgrade! 🤩 One day, we ordered a taxi and wouldn't accept the big note we had nor card payment. Seeing the scene,the receptionist offered to pay the driver and we returned the money once back. 🙏 Another day, we did't drink the free bottles of water in the room and when the cleaning lady saw us in the corridor, with genuine concern, said she was worried we don't get hydrated enough! Such a hospitality! 🥹

Very kind personnel. Extremely helpful. Nice breakfast. Our room (the suite) was quite large and had two separate bathrooms.

If I chose to visit Yerevan again, checking in at this hotel is my top option as they are GREAT and very Professional. After suffering from bad hotels in Yerevan this has been a relief to find this place, anytime we needed anything they were showing all the support we needed. all the thanks to Artur, Janna (we love you Janna!), and the other gentleman that helped with the bags, they were great, and the rest of the staff as well. the rooms are big and clean, beds are tidy and very comfortable. I do recommend!

The staff was incredible - some very nice people (for example Edward, one of the receptionists), attentive, helpful, and generous. They are mostly Russian but speak English. The hotel is clean and they don’t charge you for water that they leave in the room. The breakfast is pretty good as well, with the exception of the coffee perhaps (plus, it would be nice if they could offer it starting at 7:30, not 8am).

While it’s not very far away from some of the main sites, Yerevan is quite hilly, so it does take a while to get from the hotel to anywhere interesting - the metro is far away. I didn’t find the pillows very comfortable but otherwise the rooms were excellent.

Great value for a 2-bedroom suite, plenty of room. Helpful staff, I left something in the room after checkout and they called me to return it. Very safe. Nice to book in a private session at the spa.

Not very central, up a hill and about 15-20 min walk to Republic Square. We ordered food from the bar and it was extremely slow service. Using the spa was great however there was no drinking water tap and the floor wasn't swept after the last couple, it was very wet and slippery, quite dangerous on a marble floor. Breakfast was quite bland.

Beautiful, modern and clean. Lovely hotel and great location. The staff couldn't have been more friendly or accommodating. Room was a standard hotel room, a bit nicer than most. We got the half board service. The breakfast and the dinner were both great. The breakfast was almost like a brunch. They have many options for dinner; meat, chicken, fish, pasta, pizza, great salads. The spa facilities were really great. The sightseeing tour was also very good. we enjoyed our stay. Highly Recommended.

I liked everything, from A to Z, i.e. helpful and very attentive receptionists, nice staff, pretty good breakfast options ranging from sweet to salty, anything. Huge and clean room, not noisy, was able to sleep well (I'm sensitive to noise), so that is a big compliment coming from me. Nice SPA with individual sessions that offer a lot of privacy. Thank you very much. Love for Armenia!

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Everything was very good. Location: in the park, it was perfect for us. In the restaurant you can seat on the terrace surrounded by forest (park) and birds. We just had one night stay, but it was exceptional. Very good food, very helpful staff. Facilities, cleanness, stylish room (2nd floor - just repaired) and the whole hotel.

Check in took a bit long, but everything else was perfect.

really great location within easy walking distance of republic square, the cascades and mashtots avenue with all its restaurants, bars, and shops. lovely staff who were really welcoming and helpful, and gave me a bottle of fizz and a huge plate of fruit for my birthday, even though i hadnt even mentioned it. and the spa was just fantastic...if you are staying here, dont miss it. there are 2 spa rooms, a turkish haman, and a finnish sauna, and i wish i had done both. and brought friends....

its not that i didnt like it....but i would have given this hotel an Exceptional 10 if the rooms were ...well...exceptional. my room was fine, and the bed was super comfy, but, unlike the staff and the spa, the room was a normal hotel room.