Modern roomy apartment, best we have stayed in from many in Queensland

A common problem seen at most hotels etc that advertise Foxtel sport etc, but like most it does not, offering only local free to air channels and through a cheap 32" screen with absolute crap sound. Advertised casting feature did not work, no surprise as most hotels still insist on using micro-crap 2nd rate casting systems that as we all know is crap and unreliable. Even with the famous shift, alt, delete to reboot the crappy system, or turning off at the wall for 24hours, still did not work, so we watched TV on our MacBook Air that worked a treat.

The pools looked like they would be excellent but the weather was cold and none of the pool was heated. The hot spa on the individual patio was a good fall back in the cold weather and had good privacy. Beds were comfortable and by booking 2 rooms we were able to get the beds combination we needed for 3 adults + 2 children. Staff were all lovely. Having a lift also was a big plus.

Not their fault really but the cold weather meant we couldn’t take advantage of the pools that were a big part of why we booked for the kids. At least some part heated in winter would have been better. Also restaurant was too pricey for the whole family so a cheaper food option would have been good. The spa with the double room was great BUT the amount of water on the floor was dangerous and we had to put all the towels on the tiles to avoid slipping. Some kind of slip-proof matting would be a good safety feature near the spa and/or water should be able to drain somehow.

We love the setting. It was our second stay; the first being about 8 years ago when the property was relatively new. The rooms which provide direct pool access are lovely and very private; and we made good use of being able to pop into the pool so easily. We stayed for 5 nights, so having a washing machine and dryer was very handy too. The pool setting is really nice. We have enjoyed lovely meals from the restaurant on both stays.

Everything was great; apart from the fact that we'd booked a one bedroom apartment rather than a studio as my husband is such an early riser. However the big sliding plantation shutter door from the living room to the bedroom was missing, so although the apartment was very spacious, we would have preferred to have the two spaces separated. We spoke with the staff who were very helpful; and although there wasn't another similar room we could be moved to they very kindly gave a dining credit which we used. The meals was delicious!

pool outlook.

only had 1/2 roll of toilet paper and no milk. The cornices in room needs to be cleaned there were cobwebs right around whole apartment inside with bugs in them. Hair needs to be cleaned out of drains in bathroom also. When we went to leave there was a sign on car windscreen STAFF ONLY. There was barely a car in the car park and at no stage was there any signs to indicate there was a staff only park. There was another customers car parked there day before.We were told when we arrived to park anywhere . Needs more kitchen crockery and cutlery. Don’t need a dishwasher when there is only 2 of everything.

Pool looked lovely although we didn't use it. Room was also lovely although the lounge was too smooth and you kept sliding on it.

Dinner...... dinner was not so good, my husband and I had the chicken and vegies. Parts of the chicken were warm and parts were cold, the same for the vegies. It was like a microwave dinner. My son had the steak, he asked for it to be rare, it came out Blue. He asked for it to be cooked again and it came back out very nice. We decided to give the restaurant another chance for breakfast. We were the first ones there, everything looked nice but, majority of it was only just lukewarm, the only thing that was hot was the mushrooms!

Quiet 1 bedroom apartment which had a kitchen that was well equipped if you want to prepare a meal in the room. Comfortable bed and very clean room. The resort style pool with kids area was fantastic for our little one. Fantastic drinks by the pool and very relaxed atmosphere.

The whole resort needs some TLC and maintenance. The kids area in the pool is fantastic however the pool itself looks tired as it needs to be painted. The billboard signs driving into 1770 are obviously very old as the resort didn’t look how it appeared on the signs. The billboards set a picture of very high expectations. We did make reception aware of people smoking outside our room however they were swift to rectify this issue.

The pool is lovely stretching around the inside perimeter of the resort, and is perfect for small children as the deepest part closest to the the restaurant is only 1.4m deep, while the rest is around 1m. The 'low-noise' policy of 9 pm is also very welcomed and everyone seems to adhere to it. The beach is about 300 metres behind the resort and the staff is very friendly and accommodating. We also asked for our adjoining room to have 2 single beds which was catered to within an hour of the request online. The rooms were spotless and had everything you could ask for, with each room also having an outdoor spa bath on the balcony in a small half-enclosed area!

The beds are quite soft so if you need a rock for a bed, this might not suit your sleep style. Although the apartments themselves were very clean, there were large areas of black mold on the ceiling in the hallways. The water pressure in the shower is minimal.

The hotel vibe is great, super central. The pool area is a real gem, giving off serious vacation vibes. It's surprisingly chill, no wild parties or rowdy folks. The staff is top-notch, making it a comfy stay.

The internal facilities of the room are a bit outdated, and attention to detail in terms of cleanliness may need improvement. For instance, there are visible stains in the fridge from previous occupants that could be easily cleaned. The washing machine needs to be aired out; when we opened it to use, there was a foul smell inside. Hair on the chairs needs to be addressed for cleanliness. The kitchen utensils are also quite old and have an odor.

Our stay was only short, however, from time of arrival we were made to feel welcome and taken care of. We arrived just outside of reception hours and had called ahead to inform the staff of our delay. Yet, once arrived we were greeted with exceptional service assisting with our room, facilities, a late dinner reservation, while answering our queries with patience and friendliness. Our room opened up from the balcony straight into the pool that runs like a lagoon around the property. There was live music to enjoy setting the atmosphere as we sat for our meal. The vibe and energy of the resort was settling and so appreciated after a long day and big drive. The facilities and room were impeccable. The bed was comfortable, shower hot, aircon cold. Of you were staying longer, the apartments are self-contained with washing and cooking resources. You could very comfortably set-up for a longer period of time here and be relatively self-sufficient. The location unplanned, yet was perfect for our next days activity only minutes up the road and seemingly central to local shops, beaches and dining. I plan on retuning and highly recommend staying here.

I liked how clean the rooms were and professional workers are. I felt like I could trust them with whatever I gave them or asked for and it’s amazing to see the diversity of people they hire l loved getting to know all of the workers. And even the other visitors were so kind and respectful. And how interactive the staff are with the visitors it felt like a home away from home. So thank you so much

The bar could of been opened a bit later throughout the week as everytime I went there it was shut by 7:30pm and we asked for cleaning the room once but never received it until I went down and spoke to the manager and she did it herself and cleaned it amazingly so thank you to her she is absolutely amazing but that’s minor I loved every minute staying there and I will be back again.