Friendly & helpful staff. Beach towels were provided. 2 mirrors in living space + big wide mirror across wall of bathroom. Heaps of lighting

Staff entered room without permission. We had a room with a bath but no plug. Towel rails kept falling off wall and another rail had a big crack in it. Toiletries, tea/coffee etc were supposed to be replenished daily but weren't at all. Bath was poorly designed & definitely a danger for infirm, elderly or overweight people. 1 very thin blanket /person with no spare. 1 average pillow /person with no spare. Chipped & scraped kitchen table made it seem a bit tacky

New management. Zac was super friendly and accommodating. He straight away offered to swap us from an upstairs room to a downstairs room then told us if we didn’t like the room for any reason he was happy to move us to a different one. Parking was secure & plenty of space (we have a Prado with a rooftop tent that needed opening to dry out).

Rooms definitely need some maintenance and renovating, which Zac acknowledged and they are planning on doing in the near future.

Comfortable room with all amenities in a quiet location, the room was well maintained and serviced during my stay. Front office service was excellent, which made my stay enjoyable during a challenging time whilst my partner was in Cairns Base Hospital. It was a convenient location within walking distance to the hospital and I had peace of mind leaving my vehicle and knowing it was safe in the car park especially as the gate was closed at nighttime.

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The Manager Kisa was so helpful with the changes to our booking. She made sure we were happy with our room and went out of her way to accommodate us. Great value, great spot, quiet and comfortable, I highly recommend Tropical Queensland for a place to stay

There's nothing to say, we liked everything about T Q

The beds were really comfortable. The room was adequate for a family, plenty of room for everyone. Kitchen facilities were good. Staff were friendly. Good location - walk across the road to the water and the park. Close to the airport.

The shower needs to have the plumbing looked at as the drain is blocked.

It was clean and inviting The managers were fantastic they made us feel welcome,awesome customer service they suggested great places to go visit and eat the house leaning staff were great service with a smile We enjoyed our stay we didn’t want to leave we already booked again for next yr Highly recommended AAA+

There is nothing to say

Beautiful swimming pool. The room had everything you needed. It was a bit outdated. But good enough for the money. Close the city and hospital.

Not enough carparks at night. We had to park along the street. Which was a bit inconvenient, but still alright.

The utensils, cutlery, and kitchen appliances we needed were available. The beds were comfortable and there were even soft cozy blankets which our children enjoyed which was a bonus. The bathroom was clean and so was the room. The gentleman (I think his name was Gordon) who attended to us after hours was lovely and even helped carry our luggage to our room.

friendly receptionist advised a lot of good trips and provided a plenty of good tips for trips in surrounding area, very helpful person very nice swimming pool good accommodation possibility of free parking in the area of accommodation

A large complex with lots of apartments, it was a small but compact room. Had a nice looking pool. Close to airport. Had tea and coffee provided.

Had only 1 hotplate, would have been nine to have had an extra one. Also no instructions on how to use hotplate (you need to put a pan on there first) but staff came to explain it. Room is a bit dated