My grand daughter loved the pool. I loved the seating area around the pool with adequate shade . Our tv didn't work so they happily moved us to another room. Our grand daughter doesn't like alot of people so ordered room service for dinner. That was extremely fast to be delivered and so so devine! Staff very friendly and efficient ⭐️⭐️⭐️⭐️⭐️

I didn't like my pillows, but that really does come down to personal preference and you can't please everyone. Also the shampoo conditioner up too high for kids that are able to shower themselves (mine is 7)

Good sized room with outlook over a desert garden was nice. Room included microwave, sandwich press and mini oven with cooking element . This was a nice surprise as it was not advertised on the booking. Lovely reception staff.

There was a slight smell of sewerage near the bathroom. Not sure where it originated from. The advertised included breakfast was actually a takeaway pack with cereal, milk, muesli bar and juice pack. This didn’t really bother us but some people may find this misleading. Tv was a little small . Not enough cutlery for 2 people. The hot water took ages to come through and felt like I was wasting a lot of water.

I loved the friendly receptionist and the cleaning ladies, all very polite and friendly. The rooms were spacious and the pool was great, also had a fan and air conditioning.

I didn’t like that there is no toaster or any sort of cutlery. The pillows were also very uncomfortable but I guess that’s expected with a hotel.

Staff very friendly. Room was very clean and roomy. Email explained everything I needed. Easy to locate as I didn’t know Whyalla. Quiet location. Dinner was high quality and staff very efficient and helpful.

Only comment was if milk for breakfast could be lactose free but just a minor point. The gluten free cereal was lovely.

Locality was perfect for us Staff were excellent even allowing us to check in earlier than normal when we phoned prior to our arrival, our request was sorted oost haste , having housemaid Katrina prepare our room earlier and beautifully done may i say, even greeting us at the door to our room wishing us a pleasant stay. Also Zoe our hostess when dining , was wonderful, just a lovely young lady and so polite had all the answers to our questions , made us drinks she didnt know willingly without fuss i hope she got to try one herself later on , and to the lady on reception who made our early check in happen for us ,sadly i dont remember her name but thank you if you read this 👍👍All round everybody had a smiles on their faces , which was fantastic to see. We'll be back again and again , highly recommend this place 👍👍 .

cant say that there was anything we didnt like, honestly nothing to fault.

The rooms were wonderful & spacious, seperate room for the kids which was a bonus! our room had everything that we needed for one night stay including coffee/ tea/ kettle/ microwave/ towels etc, the staff were great, the check in & check out was very easy, best shower/ water pressure ever!! the bed was also very comfortable.

The only thing we could comment about in this section would be the combined shower/ toilet cubicle gets pretty wet with such great pressure, the shower curtain doesn't quite hold the water in the cubicle, which makes for a wet dressing area. We had plenty of towels for the floor so that was not really an issue.

The Staff were friendly and helpful. The room was comfortable and the bed was great, both in size and comfort. The food at the restaurant was excellent, with the size of meals being great value for money.

The height of the shampoo and conditioner bottles attached to the wall in the shower could be lower for short people.

II thought the breakfast was very ordinary. It is very difficult to eat a bowl of breakfast cereal WITHOUT any cutlery, plates or bowls. Surely a few plastic plates and spoons wouldn't break the bank! If you are going to offer breakfast at least do it properly, otherwise don't blother!

The breakfast see above comment.

Great price, and great size room. Excellent amenities in the room (microwave, small cooktop oven, good size bar fridge, cutlery etc). Bed was very comfortable.

Shower has a curtain which flaps around while having a shower. This resulted in floor getting quite wet - first world problem

From the moment I walked in the staff were very friendly. This was my first stay, but it won't be my last. The room was roomy and very clean. The bed was very comfortable, and the room had everything I needed. The room service was very quick and the food was very nice and well-priced.

Breakfast wasn't included like where I normally stay but the experience was very good.