The food was superior. This is haute-cuisine. It's definitely worth the price but probably too fancy for my children who are more than happy with wiener schnitzel and frites. The buffet is phenomenal and the attention from wait staff was incredible. Every evening mealtime was an event and I enjoyed every mouthful. My children loved the pool and the play room. Thank goodness, too, for the TV which meant my children could happily watch Paw Patrol (German dubbed).

Limited options locally for grabbing food supplies for snacks and quick access to medicines. We needed Ibuprofen/Paracetemol and we could not access this easily without a 70euro trip into the nearest village for the pharmacy. Could there be tea making or coffee making facilities in the room? I would also have liked my drinks to be included in my half-board cost.

A new stylish hotel, close to the ski lifts (5 min walking in ski boots), amazing ski room with lockers that your room card opens. A lot of fun facilities for the kids, clean pool with warm water. The room had plenty of space and drying surfaces to have your base layers and swimsuits dry by the morning.

The room was a bit warm, so we asked to adjust the temperature (we are used to +17-18, it felt like +21), so if you are used to colder room temperature, ask the reception a day in advance to adjust it. The food was good, but got a bit repetitive after a few days.

Hotel is in a perfect location for cycling and hiking as well as for skiing in winter (we were there in summer). Hotel has a modern design with a local touch so it fits perfectly to the area. Breakfast was very good, although there were no omlettes or eggs directly prepared in the breakfast area - there is a place for this, but obviously not in service during summer. We could get both by asking the service staff and it was delicious. Hotel staff is very helpful, making all our requests possible.

Hotel bar was not open - but we were notified in advance. It looks very nice, we will try it next time.

swimming pool was amazing, never overcrowded, always clean. restaurant was excellent, food was exceptional, staff incredible.

location of our room was not satisfying. despite the 3 floor we had the view at the rubbish area of the hotel nextdoor where the other hotel staff had often cigarette breaks. this impacted the quality of the air in our room. price for 4 people for one week: 6700 eur: way too much because of its bad location.

Super clean and comfy, convenient and small enough to get to know staff. Food excellent and atmosphere like a family

Location could be closer to slopes but not a long walk away. Just not a true ski-out or ski-in. Also the village is comprised of only other resorts so the nearest store or church is 6 miles away on curvy roads.

Everything was great, really gentle staff,nice And clean accomodation and breakfasts and dinners were absolutely delicious. One of the best holidays,what we ever had.

Great food, very new, modern and clean. Great location. The staff were amazing, especially Morris from Croatia.

The Wi-Fi is terrible. It might seem like nit-picking but the place is brand new and €400 a night, the Wi-Fi should work properly.

A very nice new hotel with great views, amenities and very helpful staff. The pool area is awesome. The location of Zauchensee is great for families, very beautiful.

Everything was perfect.

location, gastronomy, atmosphere,

nothing

Dinner is spectacular!

There is no bottle of water in the room, although at any restaurant you get water for free.