The hotel is locating is great, the suites are large and very well equipped - all modern and new facilities . The pools and spa are a great bonus . Breakfast was great and is served in a cute box to you room (after a long personal quiz :)) Summer card was a great benefit !

After 16:00 you can only do an automatic check in (no service at the counter / via phone). It didn't work for us and it took a while to get assistance. When reaching the room we found that the garbage wasn't thrown away (apparently they ask the guests to do so, there is no cleaning during your stay). Again, reaching for an assistance from the maintenance / housekeeping was challenging.

We really like the experience staying at the location, the town is super close and nearby there is a gondola that takes you up to a beautify location which is a 3min walk away. The location has the option to ask for breakfast or buy your self from the SPAR (supermarket) which is at the end of the driveway. The staff and easy access to the inhouse Steakhouse makes it ideal after a long day together with the option to go the town center which is 500m away and has plenty of food options.

The only thing which I found missing is the lack of central AC unit. The place is new and spacious with modern appliances but sadly with the heat waves constantly hitting Europe this is something to consider. There are also no options to borrow fans at the reception which could help.

The location, cleanliness and facilities of the facility were simply marvellous. The restaurant in the hotel and the food of the restaurant did not leave the need to look for another place to eat. The staff, especially the friendly reception manager, always responded sympathetically to our questions and requests. It will definitely be my first choice for my next trip to Oetz. As a traveller who likes to ask questions, I recommend this place to everyone with peace of mind.

There was nothing to dislike ☺️

Thé facilities were excellent and the apartment was well appointed. We really enjoyed the wellness centre.

Our reception was poor when we arrived. It was 14:30 when we came in (by train) and the first thing the staff attending the desk said to us was ‘check in is at 3pm!’ We asked if we could store our bags and begin with the paper work. We completed this task at 2:50 and he told us to leave or wait for 10 minutes before checking in to our room! We were surprised and then he said ‘welcome to Austria!’ When we returned he was much nicer and showed us to our beautiful apartment.

We loved the pool area and the apartment was very comfortable for 5 people (1 child). Location is fantastic - close to hiking but also in the centre enough to access restaurants easily. Games in the room were a nice touch.

The check-in process - the hotel contacted me daily for payment when I have all my details sorted on Booking.com and their own online portal said I could pay at hotel. The pool area could get very busy since it isn’t big and we felt it was already busy with one big group.

Great place for families or groups of friends. The apartment has everything you would need - nicely equipped kitchen (oven, toaster, dishwasher, fridge, plates, salt/pepper, etc.), in our case we had two bathrooms. The apartment was extremely clean, stylish, spacious. The staff were friendly and helpful. There is a parking garage with an easy access. The location is also good, most of attractions are quite close to each others. Definitely recommended.

The view from our appartment in the third floor was absolutely amazing! Modern, new, well equiped. If needed - washing mashine, dryer, ironing in underground floor. Good parking. One pool 136cm heated 32, another colder 205cm, sauna with mountain views. Also big advantage - very good sound isolation between appartments. All blocks connected via underground tunnels - leading to sauna/pools. Restaurant in hotel, also a lot restaurants in town. Supermarket few minutes walking. A list of places to go for a walk - river, lake, cable car (this one we were not so exited: cold, commercial, more for kids)

All perfect

We loved the property. There was everything that you need for a convienent stay. Everything was fresh, beautiful and taken care of. We wish that we could exctend our stay, but the property was fully booked. The warm pool was super.

It got a bit busy in the afternoons at the pool area. But as the wheather was great, and the hotel was full, it only made sense :)

Storage space in appartment. Warm pool temperature with adjacent frozen ice pool to provide entertainment for kids. Provision of gown and slippers gave a luxurious feel. Water in spa area and regular cleaning. Well equipped kitchen made meals easier than expected. Games compendium in room was a nice touch too.

Distance from all suite to gondola for skiing. Restaurant food was suboptimal. Having to pay extra for 3rd bedroom even though we had been allocated a 3 bed flat, the extra room was locked.

Big apartment, nice and clean. The pool and the sauna are also great. There are a lot of things to do in the area.

We ordered a breakfast box and we got almost exactly the same food every day. The only difference was, that one day we did not get Nutella and jam. We expected a slightly different box every day.