The junior suite rooms are very spacious Location is perfect, walking distance to train station and 5min drive from mayrhofen Spa facilities are really great, large pool, saunas, all perfect Facials and massages on offer are great Beautiful area Food was exceptional

This is NOT a no smoking property as advertised. There are ashtrays on the balconies. There is no airconditioning, so if you open the windows all the smoke will come in. We were veryucky our first week that there were very little to no smokers, but the second week it seemed like there was smoke in our room 24/7. I have severe asthma so this was really not ok. We talked to the reception, but unfortunately they didn't do anything. I understand, smokers are a large part of their clientele. But should not advertise to be a non smoking property if only the rooms are smoke free (and not really if you open the window).

Very friendly and helpful staff, switched my room to suit my length regarding the bed! Nice swimming pool with very good showers. Half board included a 6-course diner and an excellent breakfast! They also will mail your postcards for you. I was here as a stopover, and was actually sorry to leave. Would have liked to stay longer. The bed was very good.

Some sound travels through the walls since a lot of wood is used in the construction but not too bad.

The room was a decent size for two and the food was plentiful for breakfast and the evening meal. the hotel is situated in a decent location for the resorts in the Zillertal. but we had a car. However, the ski bus stopped right outside.

The dislikes were more like smalll gripes rather than complaints; It was very warm, sleepingbeas a tad uncomfortable on the first night. radiator off and the windows open helped for the subsequent nights. pool opened from 7-10am and then closed until the afternoon. strangely they cleaned it while it was available rather than waiting.

The room was large, clean, with a great view, we didn't expect that and were very happy! Restaurant dishes tasted very good, with a good selection of different kinds of dishes. The staff was friendly and very attentive to all requests we had. The restaurant also has a menu for children which is a great plus. Very good selection of tasty desserts. The swimming pool has a comfortable temperature of the water. Parking space inside the garage with access from the hotel. Overall it was one of the best places we visited in the last 2 years!

We used the swimming pool in the morning and it was a great experience for us, but in the evening I think it might be improved. And it's the only thing.

The great location, services, and swimming pool are remarkable. The breakfast buffet and dinner are well proportionate to the level of the structure.

Kindness of the staff is good even if it could be improved as 4-star hotel.

Well run. Perfect 4 star hotel. 5 star food. Friendly staff.

I stayed at the Neue Post, with my wife, for 4 nights in December 2021... leaving on Christmas Eve. Every aspect about this hotel was exceptional and we enjoyed every single minute of our stay there. All of the employees were efficient and friendly... receptionists, housekeeping, bar & restaurant staff. The hotel owner made a point of talking to us and making sure we were happy with everything. We were more than happy. The breakfasts were varied, plentiful and of great quality. The dinner (included in our half board package) was superb!!! We'd like to say a personal 'thank you' to the chef who provided us with such delicious food every night. The menu was amazing and what was served never disappointed. The dinner was 5 (or 6, if you had enough room for the cheese board) course... a beautiful salad table choice, a starter, soup, main course and dessert. The hotel is only a few minutes walk from the Ramsau-Hippach station on the Zillertalbahn, which we reached after flying into Salzburg from Edinburgh and taking the train via Jenbach. Many thanks and Happy New Year to everyone at the Neue Post.

The property is located slightly raised to the town, giving great views from the front, whilst the back overlooks the garden and pool facilities. Every morning a ‘homemade’ newspaper greeted us at breakfast, with a small overview of the days events plus the weather for the following 3 days, plus a fun quiz on the reverse side. The hotel, food, staff were fantastic. Clean, safe, professional and courteous. We often asked the front desk questions regarding transport / the area, and each of them equally gave impressively informative answers. We were very pleased, and will return again. A secured underground car park ensured our car was safe, as we used the public transport daily for everything, and to go everywhere. A weekly ticket costed around €25, which included all the trains and buses for the entire valley. Very good value.

Joke : everything felt like it was up-hill ;) especially after a day walking over the mountains. No complaints what so ever.

The traditional Austrian decor, the friendly staff, the excellent food, the wonderful swimming pool AND the option to use a sauna with our swimsuits on!

I would have liked to have had a refrigerator in our suite: we like to make our own cup of tea in the mornings and it was difficult to keep the milk fresh as it was so hot during the day.

staff, location, restaurant and wellness

all more than fine