Clean, comfortable, plenty of space, very attentive staff. Thank you for a pleasant stay.

Please install bug screens on the windows. It's nice to sleep with the windows open but the mosquitos get in causing great discomfort.

The location is gorgeous and quiet. You could not be closer to the lake. The room was big enough and was spotlessly clean. Staff were all very friendly and helpful. I like that we could rent bikes there. There was plenty of parking for us. Wifi was good enough for us. You can walk to downtown Velden, including the casino.

The bed was so uncomfortable. I could not sleep. The pool is unusable because it is so cold. An indoor pool that is not heated? Useless. Enough people have complained about this. You would think the owners would do something about it. The breakfast is completely overpriced for what you get and the price for the breakfast online when you use the QR code in the room is lower than what they actually charge.

ON THE LAKE IT CAN'T BE BETTER. Exceptional kindness of the owner and staff. Although I reserved only one apartment without my special request, they gave me two for the same price, one next to the other with a view of the lake. That has never happened to me anywhere. The facility is perfectly organized, although the reception is only open until the afternoon. You can get all information by phone, and most services by pressing a button.

Maybe the pool water could be warmer. It is of course a matter of habit because it cannot be said that the water was cold.

Amazing place. Many boats and pedal catamarans are for free at the private beach. The family room we ordered was very large with great sea view. The kitchen was equiped with everything needed to prepare a meal. Refrigirator, microwave, oven, gas and dishwasher. There is also a sauna with indoor small pool.

There was no dish washing soap and materials except the dishwasher, what can be cumbersome for a few items. The wifi was OK but sometimes needed to switch to cellular internet.

Great location at the lake, we liked the walk to Velden pier passing casino and restaurants. We liked to walk down to the sauna in the same building. Morning view at the lake from small balcony was very nice.. The staff was very friendly. There is a small indoor kids play room and outside a play ground. We were provided a crib.

We found the indoor swimming pool rather cold. We would have needed the info how much time one needs to preheat the sauna (min. 40min) that one can use 24h a day (which is great). Once it is warm it is excellent! Our apartment was quite chilly at night, during the day alright.

Friendly, available, helpful staff. Quiet room, and our spacious mini-apartment had a stunning view of the lake. Excellent, private sauna area, which could handle perhaps 6 to 8 people at a time. The infra-red cabin fit 2, and was very much to my liking. The pool was quite small, great for jumping in after the sauna, or for doing a short swim-around, but otherwise, not for fitness / laps.

Although my bed was of excellent quality -- quality lattenrost, quality cold-foam mattress -- I experienced a lot of back problems from it. It seemed quite firm, so I cannot say what the problem was. The Sauna area did not offer disposable (or otherwise) cups for use with the drinking water faucet. The staff accommodated us ad hoc, but it is a bit odd. The internet claimed to keep you logged in for an entire year, but in fact, logged us out every 15 minutes or so. It was a bit frustrating to use until I discovered an obscure work-around.

The property was right on the beach with swimming and paddle boarding and kayaking available to guests for free. The breakfast was excellent and the breakfast room had great views on the water. The staff were really lovely. The apartment had everything. The property was a 5 minute walk to town centre. The town had wonderful restaurants right on the water.

Nothing

1. Fascinating view really directly to the lake 2. Big, and well equipped terrace. 3. Friendly staff. 4. Well equipped kitchen. 5. Wellness section is good, and close to apartments. 6. Much much more...

1. A little bit more cleaning before handover 2. Some really minor issues...

The location is excellent: direct access to the water and a short walking distance to the supermarket and shops. The size of the room is good, although it's a bit awkward to use the right side of the wardrobe. The kitchenette is well equipped and the place was very clean when we arrived. Breakfast is served by filling a form and leaving it in a bag and in the morning, your breakfast is in the bag on a peg. It's a clever way during Covid-19! You get the use of a peddle boat and kayaks on the water for no extra charge, which was great. You can also rent a boat for a tour on the lake. Unfortunately, the weather was not good on that day and we had to cancel, but the gentleman on the phone was really nice about it. The staff is very friendly and cheerful, always greeting us with a smile. On the first day, we arrived too early and Claudia at the reception found us a place to sit till the room was ready and brought us coffee. She was also ready to help with a smile. When I discovered my Mum would not be able to walk down all the way to the entrance because it was too steep, she helped with the luggage and found me a parking spot near the room. All in all, it was an excellent experience!

I'm not sure if it's because of Covid-19 or if it is the rule, but a small cafe on-site would be nice for evenings when we just want to enjoy sitting outside the room with a coffee. Also, the possibility of having snacks and beverages on the beach (although there is a vending machine available at reception). That for me would be a bonus.

Wonderful view to the mountains and the lake, nice pool and very kind staff. Good location, big parking place.

The room's door can be opened from the inside very quickly and easily also for a small children, and unfortunately my 2 years old discovered it inmediately. I considered it dangerous.