The location is lovely and the hotel, staff and food is perfect. Nice restaurants nearby as well.

I thought I'd booked the manor, but they had relocated me to the chateau and they said I should have had an email but I didn't see it, so I parked at the manor, was told to check in at the chateau so walked down in the pouring rain, only to be told I was now staying at teh chateau so had to walk back in the pouring rain to get my car and luggage. Then was woken up at 6.45 (5.45 UK time) by someone using the gym near my room dropping weights and the thudding of feet running on a treadmill. So that could have been better.

We booked in the Manor, but were upgraded into the main hotel at the last minute, which was a pleasant surprise. We originally booked one night an tacked an extra night on. It was the last 2 days of our summer road trip holiday. I stay at Martin's Chateau du Lac 1-3 times per year for a few days. It's a hidden gem in a nice nature area on a man-made lake. If you are looking for rest and a full-service hotel with spa and an excellent restaurant, you will be happy here. The breakfast was excellent as usual with everything you could desire. The spa, especially the steam bath is a personal favourite.

No complaints to be honest. We keep coming back because we really like it.

The Manoir itself is stunning, the room was beautiful, spacious and very comfortable, there is plenty of parking, the area is quiet and peaceful. The breakfast exceeded our expectations, I definitely recommend it.

Unfortunately, the hotel forgot to inform us that the reception is in a completely different building, a 5-7 minute walk from the Manoir. So upon arrival late in the evening, I had to walk in the rain, check in, and walk back. Breakfast was also in the main building, luckily the weather had already improved. There was also difficulty in getting my deposit back. Although the hotel employee sort of did it in front of me using my own card, the deposit was not refunded and it took me several emails to different addresses for them to fix the problem. The communication was pretty confusing and in the end, no one even apologized. So the service could definitely be better.

I really loved the vintage feel of the Hotel. You really get the feel of a vintage boutique hotel. The room was quite cozy and spacious. It is a great place to stay if you travel with a car.

For people who travel without a car, this hotel could turn out a bit inconvenient. The location was not very convenient as you have to walk down to the Chateau Du Lac for check in and for your breakfast. Good thing is they provide you a shuttle service to get back to your hotel. But that is still inconvenience when you had a long tiring day. I was happy with the housekeeping until I found that one of the mineral water bottle provided for me in my room was not sealed and half used.

This review is not about the Manoir but about the Château, because I was upgraded at minimal expense. So my glowing tributes are about the elegance and comfort of my room at the Château: the furnishings, the walk-in shower, the excellent pillows (soft and not too thick) and the cocktail imbibed in comfort in the restaurant.

The breakfast was fine with excellent choices. An all too common mistake, however, was the flaccidity of the bacon due to it being covered without access to air.

Very complete breakfast buffet offering anything you desire. The spa was a very nice bonus add-on that we utilised everyday. It made the stay special. We ate one evening at the in-hotel restaurant. 'Genval les Bains' on the outdoor terrace. It was very nice with great cuisine.

Can't say anything bad about the hotel. When we were placed in the Chateau du Lac instead of the Manoir we we given a lakeview room, which was fantastic. However, the electricity to the fridge and safe was defective and we were forced to change rooms - unfortunately to a garden view room. Same room difference view. This is not a dislike, just a slight disappointment. Our 3-night stay was fantastic.

Conference at the hotel, went really well and all activities supported by the Hotel seemed to go very well. Nice areas, like the lounge and Restaurant. Nice and very supportive staff.

The bedroom did have a few cobwebs, and the bathroom door didn't close properly, and some cupboards were a little worn, didn't close well. Could have done with a few more hangers for the wardrobe. But this was fine.

Setting « in the middle of forest », although technically in the village. The vila is surrounded by trees on all sides, the room have an antique feel to them (no two rooms are the same as layout).

Checkin at the Château du Lac (the hotel next door) - I knew that, but I can see how it can be an inconvenient if you go directly to the Manoir. No elevator and very steep staircase - could be problematic for bulky luggage.

The rooms are exceptional, very nice size, great equipment, clean and with very comfy beds. Breakfast is amazing, with a very nice offer of food and drinks and a lovely view of the Genval lake.

Everything was great!

Pleasant staff We received an upgrade from the Manoir to the Château for 3 rooms that we had booked online. Much appreciated Good breakfast Lovely location on the lake Nice restaurants nearby, special mention for the Café du Lac.

Nothing