Everything is perfect. All staff is very kind and professional. Special thanks to Neda and Bojana.

Free garage spot :)

Personel staff reception Neda is very kind and help us everytjing..Thank you for your Help Nedaaaa🙏🙏🙏

The Hotel is small scale, rooms are modern, very clean and fresh, very comfortable. The beds were great, I slept very well. The breakfast was very good wit lots of options and very organized. I received a warm welcome by Neda, she was very friendly and she helped me with all my questions and arrangements, amazing service, thank you Neda! Can highly recommend this place, everything was great!

i liked everything

Well located on the edge of town and a short walk to bus and train stations Very helpful staff Quiet despite being near a busy road

nothing

Lovely place, with kind front desk staff, more then professional, Neda and the girl from the night shift ❤️

Big, comfortable room with balcony Super friendly staff Location between bus station and city center

Breakfast buffet food options rather limited

The staff at the reception were extremely friendly and helpful. Especially when the airline lost my baggage, they were so sympathetic and did everything they could to assist me in dealing with the airline.

Nice and cosy hotel. Breakfast is ok, with little amendments like black tea or choice of fruits could be even better. The room was fine, bed is comfortable. It would be nice to have 1-2 bottles of drinking water for the guest. The lobby bar is a smoking area which is a bit strange for someone coming from Germany, - smoking is still very popular in Bosnia. To sum up, the hotel meets expectations andis worth the money.

A bit poor choice for breakfast, no black tea, fruits were few and not refilled; no drinking water in the room; smoking is allowed in the lobby bar - at cold weather non-smokers are forced to breathe the smoke.

Staff was friendly and professional and exceptionally polite especially receptionist Mis Neda helpful and made me feel like a valued customer. . Room was clean and bed comfortable.

The optimal location to explore Banja Luka. For us, the orthodox cathedral (Saborni Hram Hrista Spasitelia), pedestrian zone and Kastel were all within walking distance (we enjoyed to walk along villas with gardens, throug the Mladen Stojanovic park, and in the shadow of trees placed along the Mladen Stojanovic avenue..). We also saw a bus running there in case you want to take that ... The hotel is located in a side lane wich is also a dead end road, absolutely calm, there is plenty of parking space in front of the hotel and even a garage (which is not included in the fare) and we used that during the night. The staff was very friendly and helpful in every possible way and they speak english! The room was very comfortable and clean, the sight was great. Breakfast also was fine!