The shower and beds are great, we have shower problem at the first day, it was fixed as we asked changing room. it was a bit hard to get a late check out however at the end we got 1h. The location is also great.

the first day shower, hard to negotiate late check out (my flight was 5pm), besides we only got the confirmation at the very last day.

The staff is amazing and very helpful. The rooftop terrace with a pool features an excellent view of the sea.

The facilities are not as great as compared to other hotels. The internet (Wifi) is the worst. It does not work many times and it's very slow. The breakfast time could have been a little longer at least on Sundays. I stayed in three different rooms but the bathrooms are very small and have too tight space for toilet

The staff are great, it is very well-located, breakfast is excellent with plenty of choices.

Too expensive for what was offered compared to other accommodation. We were given a very bad room but when we complained, they moved us to a much better one.

Face the ocean , just amazing just miss understood the dates, then i feel like i paid a extra day The reception i went to pay with my cc the refuse me and then i spend last night in another place and they charge me anyway and then i paid everything but with the felling they took advantage of me Gill

Over price one extra night as i explain several times

Laguna has amazing staff. I have stayed at a couple of hotels in João Pessoa. I have not seen such amazing staff. They are very friendly and helpful. Location of Laguna Hotel is also very ideal. It's right in the middle of the beach.

The facilities could be better. Their wifi is really slow and sometimes does not work. The toilets are in very tight space in the washroom

The staff at the hotel was very friendly and eager to help. One waitress at breakfast, Andrea, was especially friendly and helpful and made our mornings special. The breakfast buffet itself was incredible. The hotel arranged a tour of Olinda for us. And a ride to the airport when we checked out. The location, right across from the beach was great, too.

Most of the staff didn't speak English, but with a Google translator we got by.

Location is the best. Pretty good breakfast. Room was simple, but for the price we paid it was excellent. Staff in general was very courteous.

Pity only that they didn’t allow us a late checkout.

Staff is amazing and helpful. Location of hotel is the best

The facilities could be better. Their wifi is really slow and sometimes does not work. The toilets are in very tight space in the washroom

The hotel itself is fantastic. The breakfast is fabulous. The location is convenient and close to everything. The bedrooms are clean and well maintained. And, to finish the swimming pool is wonderful.

The restaurant served one of my kids, a bowl of soup, the porcelain was broken.

The manager Mr. Jailton works very hard to accommodate customers need. we stayed in a clean bedroom and spacious also very comfy bed. Excellent service! Congratulations to the hotel staff, they’re professional especially the breakfast girls. Complete breakfast spacious and comfortable room!!! Whenever we return to Jampa we will stay at Laguna.

there’s nothing to complain about the hotel or hotels crew.