Staying at the Copacabana Palace is a very special experience. The building is beautiful and one of the gems in Rio's crown. The service is fantastic, with friendly and helpful people ready to assist at all times, and great attention to detail. The rooms and suites are beautiful - understated, sophisticated luxury at its best - and it is very well worth choosing a room with an ocean view. The balcony doors in these rooms open, which is great - it allows guests to experience the sea air, sunshine and carioca life, rather than the sterile air-conditioned-only environments of so many luxury hotels. The history and the traditions of the hotel are carefully maintained, while every modern convenience is on offer. The bathrooms are wonderful, and stocked plentifully with Rio's famous Granado products. The food is exceptional too, from the breakfast buffet through to restaurant dining in the evening.

Two issues let the Copacabana Palace down. The first is the pool area, which used to be an oasis of calm - and is still described as such. It is, however, much too small for the size of the hotel, resulting now in sun loungers closely packed, side by side and three rows deep, and at the weekend there was loud music more suitable to a 1980s remix Ibiza beach party, rather than one of the great hotels of the world. The other missing feature is a proper bar - the hotel needs a quiet place where guests can have a drink before or after dinner, or meet friends. The only option currently is the pool area, where there is very limited seating unless you are eating, or want to sit on a sun lounger.

Historic beautiful building. Service impeccable, we got welcome gifts of a bottle of sparkling wine and local snacks. The room was comfortable with housekeeping twice a day. Pool is perfect for lounging.

The hotel was very crowded, and the location wasn’t exactly beachfront. The beach is across a busy street, and copacabana beach itself is not that nice. Ipanema is much trendier and as a young couple we wish we’d stayed there instead. Also we thought staying in the hotel meant some privileged beach access - not at all. There is a tent that provides chairs and towels but you are closer to the roads than to the sea. Many visitors come to the hotel too and being hotel guests doesn’t give you any priority in terms of hotel restaurant booking. If i could do this again i’d stay in Ipanema and just come to this hotel for the restaurants.

I loved everything about the hotel, the amazing facilities as well the kind and professional staff. What a beautiful & well managed hotel with a gorgeous lemony scent throughout the common areas. The bedding & the soft bath towels made our experience so dreamy. Furthermore, I’m yet to stay at a hotel as generous at The Copa, we were showered with so many gifts and treats that we had to buy a small suitcase to take some of it home. I’m so thankful that the team went an extra mile to make my birthday special with a delicious chocolate cake. Lastly, we were lucky enough to check-in in time to catch the Feijoada lunch & entertainment- it was a glorious start to our stay.

The beach across it isn’t the best but we overlooked it as we had spent some time at another beach on the other side of Rio.

The building is a classic . The stuff of dreams . The room was enormous with a view of the beach . Everything was thought of and the housekeeping was exceptional . The bed was super comfy . The pool area is elegant and a wonderful place to watch the world go by . I dined in Pergola and Ciprianis. Both were excellent . The breakfast is world class and every possible item is available . But what makes this hotel truly exceptional is the PEOPLE. The personal touches , the attentive but not overbearing service . Quiet efficiency everywhere and nothing is too much trouble . I have stage in two six star hotels and have NEVER felt so well looked after . As a woman travelling alone that says everything

nothing xxx

Experience highlights Sarah in the concierge team. She made our honeymoon so special. Her work ethic and kindness is more than extraordinary. Special thank to the hotel team that we could enjoy the pool view suite instead of the avenue view suite. We are really grateful for it. Housekeeping team are fantastic as well. Team member beyond expectations? Yes, Sarah in the concierge team. She is phenomenal. We’ve had so many questions during our stay and she was really helpful all the time. She is the main reason that we enjoyed our stay so much. Further comments Loved the new old money styled umbrellas at the pool area. Great design. The 100 years old brand is on spot.

The hotel has immense charm and the overall style and aesthetic really add to the Copa Cabana experience. Staff is excellent and friendly( Do get them a more efficient coffee maker though). Great gym, beautiful Spa and the breakfast service is of great quality and selection.

As the building is older, less sockets and no USB connections available, which is slightly challenging for the business traveller, but inherent to buildings of this age.

- spotless customer service. I believe it is the best I have ever experienced - big spacious rooms, closets, bathrooms - convenient location in the heart of the Copacabana beach - very delicious breakfast with many options. Staff suggests a lot of new things to try. Very pleasant experience - 2 Michelin restaurants right on the hotel area

- it was stated that the hotel has their own piece on the beach but it turned out to be a really small area with the beach lounges pretty far from the water, so you have a view on the garbage cans and other people umbrellas. The staff member refused to open the umbrella explaining that the wind is strong. It was partially true but at the same time all the other people on the beach (outside Copacabana Palace area) had their umbrellas open and they were fine. So beach experience is really far from the magnificent service inside the hotel

Our experience at Copacabana Palace Hotel was nothing short of fantastic. From the minute we arrived, we were welcomed with open arms. Our suite was exceptional, stylishly decorated and offering a breathtaking view of Copacabana Beach from our balcony. The hotel even surprised us with complimentary prosecco and chocolates, adding a special touch to our engagement celebration. Amenity-wise, the pool was the perfect oasis, inviting and beautifully designed. The breakfast buffet was another highlight, boasting a range of quality options and even featuring champagne—what a way to start the day! The staff made us feel truly special throughout our stay. Eduardo, in particular, was a gem. Not only did he come to our rescue with water during our city tour, but he was also a delightful conversationalist who added a personal touch to our experience. To sum it up, Copacabana Palace was more than just a hotel; it was an experience that left us feeling cared for and cherished. We can't recommend it highly enough and WILL be coming back!!!! (For our honeymoon!)

....leaving

Hi personally I preferred staying at Ipenema beach at the Fasano but the copacabana palace is a iconic property and the rooms are very spacious and the restaurants are nice at this hotel.

They were extremely busy and unable to respond back on time, they are over priced for the service they offer. Copa Cabana beach is not as trendy as Ipenema so the hotel and area is hanging on to old legacy

Breakfast was excellent and the staff were so friendly and helpful. We looked forward to our breakfast each morning. The pace was a little slow but that's fine when on holiday. The rooms were really large and very comfortable for families. The pool was also beautiful and relaxing.

Check in was not overly informative, however they gave us a late check out. It was not very lively in the evenings and there was a very large area on the first floor that seems under utilized - so much potential to do more.