Hotel is in a good location, it's a few minutes walk from Copacabana beach and is pretty clean.

There aren't really any amenities - which we knew before booking, the hotel was also supposed to charge us for the booking within 48h of our stay, however they did it unexpectedly more than a month away from the check in date - which would have been fine, however there was no correspondence from the hotel to tell us they'd done that so we weren't even sure if it was the hotel that charged us. Also a fair few of the reception staff don't speak English - of course it's Brazil, however in a city as international as Rio, you'd expect hotel staff to be able to speak it.

The hotel staff were absolutely brilliant, very helpful, professional, and friendly. Offering advice on set activities we could do during our stay and booking the activities offered. The checking and checkout were seamless. The breakfast buffet had everything needed to start the day, and again, the staff at the restaurant were brilliant.

The room was a bit tired and needed a coat of paint. A bit noisy at time as our room was facing the main road. The beds were comfortable.

Breakfast is ordinary but good. Staff is helpful. Some staffs can communicate in English which is so good for traveller. Location is good - near by supermarket, coffee shop, restaurant, bakery shop and McDonalds. Easy for call uber in this area. Walkable to Copacabana.

My keycard enter the room have problem. I need to go to 17th floor and cannot enter the room and after that have to back to the lobby to change in every single time during 2 nights stay.

The breakfast was really nice. You had many choices. The location as well is very near to Copacabana beach. 10 mins walking.

The housekeeping staff was a bit noisy while they were doing the service in other rooms, we could hear them a lot laughing and shouting. Some days we woke up because of this. The reception staff don’t speak English. So if you don’t speak Portuguese might be a bit difficult to communicate. But this didn’t ruin our stay. Was an experience. We definitely come back

the location

To me it seems that the hotel is not 4 star. The breakfast was quite basic and the room and bed was quite small.

The location is ideal to visit Rio, it is close to 3 Metro stations, it has a good bus service just outside. 3 supermarkets nearby. There are some exceptional restaurants. The area feels very safe . The staff at hotel are very helpful and the breakfast is very generous though same dishes every day

Location, friendly staff, clean . The one day Rio tour was excellent value and well worth it

Very nice hotel at a nice location next to restaurants, supermarket and walking distance to the beach. Breakfast is very good and has plenty of selection. The staff is also very nice. Would like to give a thanks for the waiter in the breakfast area, unfortunately i forgot his name, but he was very nice.

The breakfast was good, but always the same.

We battle with the language. Only 1 person in the hotel could speak english. When he was off duty, no one could assist us with any problem.

the air conditioner worked well. the bathroom was nice. the hotel was located near the beach, shops, and restaurants. the staff was nice. the breakfast buffet had lots of options.

only 2 elevators for 18+ floors. the menu was too simple and the food was good but not great for the price. we could hear noises from the hall while in our room

The hotel is in a great location, not far from the beach at all, with supermarkets and lots of different shops near by, as it is very central. We had a fridge where we were able to keep things we had bought from the shops, and the TV had Netflix and YouTube. The selection of food at the breakfast service was good, however we stayed for a week and it got very samesy, but there are shops outside the hotel if you wanted a change.

The floor in our hotel was dirty, you would want to wear shoes around the hotel room as otherwise your feet got filthy. We had to ask for new towels / soaps etc at the receptions a couple of times. However, these were minor issues compared to the location and quality of the room for the price.