Hotel staff were helpful and friendly. Location is safe to walk, especially day time. Supermarket is 5 min walk, Parc Shopping mall is 6-7 minutes walk. Uber pick up can be in front of reception. I'm vegan and I had to work with what they had to offer in general. Brazil in general is not a vegan focused country (yet). However, the hotel had amazing delicious fresh fruits every morning. There were two gentlemen working at reception they were absolutely brilliant especially the one who didn't speak much English, but he was very kind and super helpful ( I don't remember his name). I understand Portuguese but barely speak it, but most reception staff speak English. Room clean and tidy.

Hall way on ground floor towards the lift needs more light. This is more a feedback to the hotel not that it was something that I didn't like.

The location is really good and the food is great as well. The room was super comfortable. We stayed in the one with the kitchen. It was really nice. Very spacious and comfy. The bathroom had a nice shower and a big countertop so we could put all our products there. The curtains had black out, which was good because there are big glass doors in the entire wall.

The points for improvement would be that there were not any blankets in the room, we had to request one at the front desk, and fortunately got the last one, because the hotel was full. Some of the Front Desk staff were really nice but others were a little bit sharp. No one was rude but some could be more kind and willing. I also had to go to the restaurant to get new silverware because some of the ones available in the room felt sticky like if it had been used and not washed.

Location is excellent for Jacarepagua airport and Barra Shopping. Shower with quick hot water and excellent pressure. Night Staff quick and efficient for check in/out I didnt use the breakfast facilities on this occasion but on previous stays I have found it to have a good selection of breakfast foods.

It was quiet, the breakfast was outstanding, the air conditioning worked great and it was within walking distance to many restaurants and a mall.

It was farther than we expected from the beaches, but that was our oversight. We got around fine with Ubers

Breakfast was pretty simple and for the price I expected better things, not just the basic it was like I was at a Hostel

breakfast at all and the gym is small with bad treadmill

Efficient night staff for a late check in and an early check out. Hot strong shower.

No coffee facilities for early check out.

Very good service provide by the staff. Relatively new facility working properly.

The lack of good maintenance negatively impact the overall perception of facilities. Noise from the nearby avenue was not insulated enough.

the food is very good

the value for money is not ok. very expensive for what they offer and the service is not good also. Don’t help with the luggage, there was a confusion in what bedroom I should stay, etc

I live this property, for its comfortable rooms, ease of acess and parking, cleanliness, always nice people

None

Breakfast was great

Some parts of the building are not finished and many switches did not work in my room.