I stayed for 3 nights and had the chance to try out different amenities such as the rooftop bar, room service, gym. They all completely met my expectations. The best part of this hotel though is its staff, the friendliness, the professionalism, just fantastic. I am picky when it comes to hotel, but this one was just wow.

Nothing, this hotel met all my expectations and went beyond. I didn't try the sauna as it was out of order when I was there, but everything else was just great.

Greta location

Rooms not very well insulated. Hotel taxi device was nearly double the Uber prices.

Excellent location in the middle of Copacabana, very kind and helpful staff, very good breakfast with lots of choices, I loved the huge variety of fruits and the natural juices. The rooms are well equipped, the roof top bar has the best views.

We loved the roof top bar, however at nights it became quite boring, no people, only lounge music, it could have been utilized much better, especially when Rio is not one of the safest cities by night. You were not allowed to smoke either, while I like to take a cigarette with a drink in the evening and to do so I had to take the elevator 15 floors down and smoke on the street standing. Mariott next to the hotel allows smoking outdoors on the roof top bar, and has also 2 armchairs next to the entrance where you can sit down.

Hotel is beautifully decorated. The staff at the door and in the breakfast area are so polite and helpful and greeted us everytime we walking in and out of the hotel. The room was very comfortable and the bathroom is spacious/clean and modern. The shower was very nice. We ordered room service a few times and the food was tasty everytime. The Breakfast was awesome and there is a massive selection of hot and cold food as well as a egg station for omelettes etc. this breakfast was one of the best breakfasts I’ve experienced at any hotel. The rooftop pool area has amazing views of the Copacabana beach and is stunning. Hotel is in a great location and is very easy to get Ubers from there

I left my jacket in the room when we checked out. I emailed the hotel and they confirmed they found it, but I have been trying to arrange a collection of my jacket and they have stopped responding to my emails. So I’m not able to get my jacket back. That is a shame as I really enjoyed my stay at the hotel.

The Windsor California Copacabana Hotel is a fantastic choice for anyone visiting Rio. The hotel is spotlessly clean, and the staff is always ready to assist with any needs, making the stay even more enjoyable. The location is unbeatable—right by Copacabana Beach, with stunning views, and the surrounding area feels very safe and is easy to walk around, making exploring Rio a pleasure. In fact, the whole city felt secure during my stay. The rooftop bar and pool are perfect for relaxing with a drink while enjoying panoramic views. The beds are incredibly comfortable, ensuring a restful night’s sleep.

One small downside is the toiletries, which could be of better quality and offered more abundantly because we ran out multiple times but overall, it’s an excellent hotel that delivers a fantastic experience

- Perfect location with the seawalk just across the streat - Rooms are very clean and confortable with everything you need - The staff is extremely nice and helpful, special thanks to the breakfast team always smily making our days starting in the best way - The breakfast is the best you can have in Brazil (all food is fresh and lots of choices in the buffet)

Just one comment, develop a fidelity program could be a good idea to reward and atract. As i am a regular customer for business it would be good to have the possibility to get upgrades/discounts cumulating points

Everything!!! The food was amazing in the hotel, breakfast, lunch and dinner, all delicious. The staff were friendly, smiley, helpful and accommodating. The room was very clean, bright and exactly like the photos, we stayed in the luxury room with ocean view and balcony. The bed was comfortable and extra big. The location was the best, we often walked the whole Copacabana and Ipanema and for us this was the best location. There are shops, restaurants, pharmacy near.

The hairdryer was quite small and overheats fast, for someone with thick and long hair it’s not the best but it still dried my hair.

I genuinely liked everything from the beginning from the moment they saw us arrive they immediately got our bags on a cart, had us take seat on the sofa, grabbed us iced water and were kind and warm. Our room was super clean, neat, refreshed and had the right touch! We felt very comfortable! Service was great overall and a very professional staff on every level. We met Thiago the bartender and he gave us some great info about the area. Breakfast had a nice variety and loved having room service as an option too. Bellmen all were excellent and attentive and for our exit as well. Very convenient location and you can just Uber to everywhere and it’s inexpensive, etc. The room shower also had great pressure which is always a plus. Extra thank you to housekeeping team that keep this place up and spotless! Lastly, great rooftop with small pool that’s a nice option to go up in the evening to have a beverage too.

Only suggest that they provide more info and recommend someone to work with on any excursions. They did provide a one pager but would have been nice to have a point person or concierge for that. Not a big deal.

Great location, easy to walk Copacabana and Ipanema. Breakfast was very good. Views from room excellent and size of room was good. Staff were very helpful, friendly and professional,

Two things. We tried many times daily over 4 days to get a sun lounge at the pool with no luck. We wanted to swim but couldn’t as there was nowhere to sit. Maybe the pool chairs need to be booked for a limited time so all guests get an opportunity to enjoy the pool. The hotel should have filtered water available on each floor to fill bottles.

The location is excellent, in front of the Copacabana beach. It has several restaurants around (not top ones, but OK). The breakfast is very good. The swimming pool is small (no laps :-( ), but a good size and on the rooftop. Small but nice gym.

I'd avoid ordering drinks and food at the rooftop bar. Drinks are not good (how come in Rio this hotel cannot even make a proper caipirinha!), and the price is outrageous for the quality. Go to any kiosk on the beach and you will get much better drinks and even bites for a fraction of the price.