The rooms were large, and the shower was fully enclosed, so no water was leaking out. The washroom also had a bidet situation which was nice. The staff was lovely. They were super helpful with restaurant recommendations, how to get around, and how to stay safe. They have good security at night. Great location, there was a small pharmacy and quite a few spots to eat nearby. Its also nearby the japanese area. The pool was also nice, overall an amazing stay, and would absolutely come again.

You should speak some Portuguese or spanish (which we do) to help you out 😊 Please do not go to a new country and be upset that they do not speak YOUR language. You are in a new country, take some time to learn a few common phrases. We enjoyed our stay so much. Thank you to the staff!

The hotel is in an area which is quite lively and safe but hotel's immediate vicinity is not particularly interesting. Its within a 20 min walking distance from Avenida Paulista, which is an area worth exploring. The hotel is clean and safe and much cheaper compared to high-end hotels. Also expensive hotels are much further away from central areas. Hotel room is nice and the bed comfortable. Breakfast was agreeable, mostly local food.

Friendly service. Clean room. Good location. Thanks !

We'd argue around 8.5 is an appropriate rating. 9+ only if following items are improved: - Average breakfast. - Wifi stops the moment you check out. Takes effort at the reception to re-activate. (Why??) - Pool area was a bit degraded. - What ever you touch from the welcome package in your room, you have to pay for. Hence not only the mini bar, but everything that looks like "given" to you... quite unclear.

The general facilities like the reception and the staff, the restaurant on the 2nd floor and the pool on the roof are very good. Location is excellent as well.

Rooms are a bit basic ad it is a pity you cannot have a drink or snack in the reception area. The bar is there but not manned.

Everything is outstanding at this hotel: the ambience, look and feel, cleanliness, comfort, facilities, food and specially service quality. Cozy and compact with no pretentious mood - all I needed for a short stay. Location is key as it stands near São Joaquim subway station and walking distance from the main Liberdade comercial center, also quieter rooms than most places in the area. From the reception to the restaurant, including room service, it's the best affordable hotel experience I've had in São Paulo after a decade staying in all sorts of hotels - my 2nd stay and will come back. The air conditioning works everywhere and the maintenance is updated, which can be an exception in other hotels. For people with disabilities, it has facilities adapted for wheelchair.

I miss espresso coffee at breakfast/restaurant.

Nice, not new but clean and spacious, good location, excellent parking in the basement

Nothing relevant to mention. Only remark is that I didn’t realize that breakfast was not included in my booking and the the price for that was on the high side (R$48,00/person)

The staff was amazing. They went above & beyond to make sure I was comfortable & enjoy my stay in Brazil. Angelica and Humberto gave me the best reception ever. They were too kind & willing to assist me as much as they could. Also the room was nice and big.

The TV was not working so my room my dead quiet but having said that, it did not affect my stay.

The room was comfy. AC, fluffy pillows, hot water, and modern decor. The breakfast buffet had a decent selection. The area is walkable near Chinatown.

There was confusion about our reservation. Although it was not a big deal (I accidently selected 1 guest instead of 2) it was made to seem like a huge deal as they needed to charge $6 additional. Overall communication surrounding this took away from the experience.

The Hotel , how people received us, the room, the breakfast, all where really good. Unfortunately, we did not use the swimming pool, cause the weather was cold, but the area is lovely. The attention at the restaurant for the breakfast, was really good.

The air conditioner, was a bit noisy, and the noise from other rooms could be heard.

Very well located, convenient parking, friendly staff, good acomodations

Some dated carpeting and furniture. No towels at pool area. Mediocre wifi.