Amazing location and an even better building, which benefits from a unique archtecture giving it a very dramatic atmosphere. Lovely staff throughout the hotel, good room services and jaw-dropping views from the large bedrooms (I recommend booking one with city views). Delicious breakfast with multiple options. This really felt like a special stay in a unique hotel, which we'd hapilly visit again.

Limited space around the swimming pool, which also has limited direct sun exposure.

Location was good in Jardines.The Hotel itself has a high rating. The service from the lobby was excellent.

The food was not polished as it could be. Not even plated silver, cheap “ Silverware “ a fine establishment like the Tivoli, requires better silverware. Food was also mediocre, for a high end establishment. I can make a better Tatar poor ice cream quality for Brasil too. There were several items that could be much better considering the price. I will go back to the Renaissance thr next time.

The location is great, just in the heart of Sao Paulo and Paulista Avenue. The staff were extremely attentive. Breakfast was great with so many options.

The hotel is too overpriced. The restaurant is good, but also too overpriced. Really bad value for money relation. Also, the bathroom had some details in finishing and so the walls in the room. Remote control for TV didn't work. I had to stand from the bed and go really in front of TV to make it work.

Room and location were perfect. Breakfast was great too but would be better with breakfast sausages instead of hotdog sausages.

I was using my mobile in front of the hotel and was advised to keep it hidden otherwise it would certainly be stollen. But this is not related to the hotel and more general security, I guess

Great location - walking distance to Avenida de Paulista, amazing view from breakfast restaurant, good spa, very comfortable beds

Dated room decor (felt a bit sad), too low AC in the common areas, unreasonably long waiting times for elevators

Very good hotel, good location (Jardins), excellent chef / food, nice rooms with views. The ‘Seen’ bar/restaurant on 23 is excellent.

The service quality was poor in our experience. I think its 80% language (we did not speak Portuguese). The pool is somewhat ‘hidden’ from the sun. We were there during carnival when our ‘neighbours’ decided to party yo 6:30am. Not ideal but management moved us far away for the rest of our stay. Fair enough.

We were only in Brazil for 5 days and wanted to visit the coast, but stayed at the Tivoli the first couple of nights and loved it so much we came back for our final night :-) beautiful rooms, awesome view from the restaurant, lovely pool-side bar. But above all-else, the beautiful people that work there went above and beyond! Super kind and friendly and always smiling. we had our 10-month old daughter with us and she loved all of them!

had to wait a long time for the lift a couple times!

Breakfast has to be improved one day you have salmon, and Tomatoes next day not. Last Wednesday mo toast arrived 9am the 20mins later bread. Why has to wait 10 to 15 mins fir fried eggs in 5 🌟 Hotel this my 3 Rd time in always stay at 2008 suite Repection where fantastic and yhe guys outside. Thanks be back

Food has to improve for 5 🌟

Service, bed, breakfast

Hallways carpet are old , curtains should be 100 sunblock. Breakfast coffee should be quicker, we have to be waiting for the coffee…

Staff were great and v v accommodating. Room was clean and spacious. Gym also v good

No sauna or steam room. The pool looked a little dirty