Staff and Bruneian people are really friendly and helpful. I never felt unsafe walking around. Only the extreme heat and humidity which is much worse than in Singapore makes it hard to walk around.

They had always the same background sound playing over and over and over again. I could even hear it in my room. I told the receptionist to change this once in a while... Also I had one full day of diarrhea. I only ate at the Radisson restaurant itself since there is nothing really around I could have gone to. So please be careful with salads, fried noodles etc. Aa I said even at the Radisson own Restaurant itself. Otherwise the food there is very tasty but not always suits our stomach. The Radisson itself also really needs a face-lift. Rooms are old fashioned and not nowadays standard anymore.

Very comfortable rooms and great location. 5 minute walk to mall/restaurants/mosque/museums etc. Two connecting rooms were great for family of 4. Staff was great, especially Naj who remembered our food/drink favorites. Breakfast buffet was great with so many options. Two restaurants open for dinner. There was also a free shuttle service to/from the hotel to the mall/waterfront area several times a day. Nice pool too.

Airport shuttle from the airport to hotel seemed expensive considering it’s only a 15 minute drive. Airport shuttle back to the airport was much cheaper.

Location convenient: walking distance to the mosque, water village and Yayasan mall. Not walking distance to The Mall in Gadong, but hotel provides free shuttle bus 3 times a day (can also book pickup and go back to hotel) so very convenient! Hotel is very quiet, lots of green outside window, and spacious room/bathroom. You can book taxi to/from airport for 25 local currency. I also booked a day tour through them (water village) and it was really good, the tour guide was very nice and even brought me to visit his house in the water village. Wifi quite fast and stable. Cleaners and staff are polite and helpful.

The water didn't drain well in the sink when i checked in, but they sent someone to fix it, and changed a room for me.

Staff is super polite and friendly. I forgot to get a name of guy who handling banquet and Tasek Buffet, he wearing spec, with great smile. He assist me to setting up the morning event and we end with great and happy customer. Another staff who's name is Mark who take care my afternoon event also marvellous. He attend to all my request, from get the paper bags, serve the dinner guest with juice, tidy up the table, help me take down the event banner, wrapping it with bubble wraps. Very detailed person. Thanks to others who always provide prompt resp onse with a great smiling face towards our tiring face. Do not forget the man who tale care of Conceige, greet us when we first arrived, helping us to get the taxi, attend to my door access card problem. But in fact is user problem.... I have a great experience staying there forv3 day 2 nights, and run 2 event at their Mutiara Ballroom. Highly recommended for people to stay for business. Kudos team. I will come again.

Everything. Thé room was beautiful, very clean and loved the size. The location of the property is just amazing. Brunei really lives to its title of “abode of peace” and the staff and this hotel are no exception! both restaurants downstairs (Riaz and the general one) serve amazing Indian and international food respectively. I often would wait to come back fo the hotel for dinner as it was some of the best meals I have ever had. I especially loved how vegetarian friendly they are, so many vegetarian dishes to choose from was such a delight.

Nothing.

This was the second stay after coming back from Malaysia, having had the first stay here three days ago. The general manager provided me with welcome-back cookies for the second stay, which made me feel so special for this stay. For other aspects, staffs were very kind and facilities were all perfect.

There was no problem during the stay.

Radisson is one of the few good hotels in the country for tourists and business travellers. The location is excellent and convenient to all parts of the country, and the service and hospitality were great. I am a vegetarian, and I found a lot of options for me in the menu.

I faced a temporary ant situation in the room, but it was promptly addressed and cleaned by the hotel staff.

The hotel is small but they have good breakfast and they provide free shuttle to shopping location. The staff is friendly and room is clean and neat compare to other hotel. The hotel is location next to a school as long as not met after school jam. Its still okay.

the parking.

Location is accessible to major tourist destinations. Breakfast buffet had good selections. The staff especially at the reception area were very helpful and easy to coordinate with. Complimentary shuttle for designated places was also convenient.

No bidet in the toilet.

I am so happy the breakfast buffet was back!! Yummy & satisfying as always! There was a mixed up with my room booking but your staff managed to sort it out and making my stay more enjoyable. The valet service & house-keeping were very friendly and quickly attended to my requests. Room service was quick & served hot for us to eat.

I booked 2 rooms, connecting rooms and the other room had poor airconditioner flow, giving only air from the time we checked in until after midnight only my daughter felt her room was cooler.