They moved me to Royal Palace because The Marina Beach wasn't open yet with no extra charge and they exceeded my expectations. I like the location, the rooms, beach and food. A quiet place for relaxation. Perfect for families with children. Nice AquaPark. The rooms were nice and clean. Wide and quiet area for walks. Friendly and nice staff. Good and very varied cocktails. Very nice outdoor terrace of the restaurant

On the day of departure, I noticed that my car rear tire on the less visible side was deflated. Another Romanian car had the same problem. I had checked the car every day and there were no problems until the day of departure. I found it suspicious and I called the police but I solve nothing. Maybe it was just a coincidence but I write this in just in case.

The area was big and diverse. You can do different activities so it doesn't get boring if you have a longer stay (we stayed 8 nights). The beach and the pool in front of the hotel were large and had enough chairs to find one at every hour. Ofcourse, if you really want to stay in the front row, then you should get there early. It was nice to have access to the water park area and even to walk around the other hotels (it was like taking a stroll around a park). Also, at a 5 minutes walk you could find a wonderful wild beach, for those who prefer the intimacy. Sozopol has an old center very well preserved and we went there a couple of times, by car. The staff was nice and eager to solve every question/request. The view from the room was lovely (we had seaside view and we stayed on the second floor in duni marina, it was not too low). Initially, we were a bit afraid of the noise considering that our balcony was right above the terrace, but the windows kept the noises out.

The rooms are a bit outdated. Also, the fact that the hotel is prefered by families takes its toll on the furniture, carpet, sofa.. The sofa was not confortable at all. We ended up sleeping together in the same double bed (we had an appartment with livingroom and a separate dormitory). The food and drinks were avarage. The food was diverse but nothing to sofisticated. I would rate the food as a 3-4* hotel. No wifi in the rooms..the safe box is extra-charge, 10 leva/day. The tv programes were all in bulgarian, except bbc world. We could not get a reservation to massage in the SPA. The receptionists sent us from reception to reception and there was no one at the SPA reception ..

Location is perfect, right next to the beach and a big pool. Restaurant is just in front of the elveator :) Food was pretty good with large variety of choices. The beach is quite nice with enough room for everyone and featuring football and volleyball playgrounds. And of course, the best of it all is the Entertainment crew and the non-stop fun events they are organizing. Especially the theater events. This is the thing that is holding the whole resort together.

The whole resort is already a bit overused and outdated. Rooms, restaurants, bathrooms all can use some renovation. Plastic cups and straws should be halted. Also a bit annoying is that upon arrival you are presented with a sheet of rules, including that reserving a sunbed/umbrella with towels and personal belongings is forbidden. But noone cares and umbrellas at the front rows were covered with kids toys and other luggage even overnight. As usual in Bulgaria, the rules only apply to those who want to follow them.

It was an excellent complex for families with many pools, activities, and entertainment organized for children. There was a lot to do with children, the hotel has its own beach, which is great.

The food - for someone with dietary requirements it was difficult to find food. What I didn't like the most is that even the vegetables which otherwise would be steamed or boiled were soaked in margarine, not butter, not oil, but MARGARINE!!! Also, the bar was next to our balcony and it was very noisy until late at night.

friendly stuff, very nice beach area, nice animation activities, over all very nice property area and facilities, very good place for family vacation

room was spacious but a bit out of date furnitures and carpet

The pools where factastic. Food was ok. Large offers of cocktails

When having a beer you needed to queue at the bar. A self service beer tap would have been perfect. That would allow bartenders to provide a faster service for other drinks. The door separating the room for the suite that i had diddn't closed as the flooring covered the bottom part of the door, thus it was a little bit difficult for the kids to sleep while we were in the other room defeating the purpose of having 2 separate rooms...

Good overall breakfast, a lot of things to choose from, a lot of activities at the resort.

No usable wireless internet connection, issue that was resolved only after 4 days of complains. No possibility to pay with card at the shops inside the resort, which is quite unacceptable.

The hotel is very nice, with a lot of activities, animation team was the best!

The food was basic, eatable, but sometimes a few types of food were not cooked at all, like raw potatoes

Hotel was very clean, food was good, pretty quiet place for family with kids.

Front desk people attitude .

The staff was very good. The view is fantastic. The activities are diversified.

Too much chiken for lunch and dinner, The equipment at the toilets in the room must be changed. And the same from the toilets in the resort. The smell is very bad.