We have stayed at the Palace a number of times over the yearsThe facilities are good Location brilliant right on the beach Food very good the staff are very obliging nothing was too much trouble Will be staying there again

There was nothing I didn't like about the Palace

Location and facilities. The hotel is in the more family-friendly part of Sunny Beach which is well quieter than the central parts, but still offers a lot to do. In terms of proximity to the beach, the location of the hotel is excellent - about 25 m from the beach and 100 m from the sea line. The garden part of the restaurant that leads to the seaside is a great place to have food with plenty of shade in the sunny part of the day. There's a great karaoke bar which works until reasonable times - a must for a hotel that welcomes families. The hotel has a well-supplied bar and a mini market that has many essentials. Room. We were given a spacious apartment with a great sea view and with comfortable bed for the adults and a good-quality sofa bed for the kids. There were two ensuite bathrooms which was nice as everyone's needs were accommodated. Staff and service. Simply one of the best experiences I've had in a while. Everyone that we interacted with was super friendly and went out of their way to make our stay as pleasant as possible. A big shout out to receptionists, valets (yes, we were met by valets), bartenders, waiters, and room maids. Food and refreshments. We stayed in the hotel on a half-board basis. Catering was unsurprisingly via a buffet and though I, personally, did not see a lot of changing meal options, the buffet itself was large enough to provide plenty of choice to the guests. The breakfast in particular was excellent.

The lifts seemed to be inadequate for the traffic they were experiencing. The parking was also somewhat of an issue as it probably is with other places in Sunny Beach. On a few occasions there were reservations for dinner in the restaurant which meant we couldn't sit outside with the kids. I found this a bit strange for a place that offers half-board and was quite full. The fridge in the room was way too small for an apartment. There was no kettle which would be a nice addition. Breakfast and dinner times were slightly awkward - breakfast starts at 8am, too late, especially for people with kids. Dinner goes until 8pm - a bit too early for a place like Sunny Beach that offers so much to see and do. On a few occasions the buffet was shut before 8pm, which I thought was unacceptable.

Right on the beach, perfect view. Very clean. Good food. Very very good prices, cheap booze :). Best value for money.

Small bathroom, no shower cabin/curtain. Long elevators waiting times sometimes.

Stunning view from our room. Food was lovely, staff were lovely, we will definitely be coming back. Top location also!

Location was perfect, right at the beach, beautiful garden in front that was a part of restaurant where breakfast and other meals were served. Food itself was plentiful! Lots of options for breakfast and for dinner and everything was just delicious.

The room was very small with one double bed and one smaller than single bed in which my 16 year old son had to manage to fit in somehow. Not comfortable at all. The bathroom was a shower and toilet in one, so tiny. We had an incident with the elevator that stopped in-between the floors with door trying to get open. My daughter got a bit frightened, there was definitely some fault with it. We used the stairs instead after that.

Location is perfect, great outdoors space and pool where you can relax. Our room was very clean, good job from the housekeeping team. It's a good 3* hotel. Plenty of options at meal times.

Big minus hotel does not have free beach chairs on the beach. Food was bit bland. Bring your own tea and coffee if you have a favourite.

Frontal view at the sea and the entire beach. Has garden, pool, good food. New furniture in the room and bathrooms. The room has two bathrooms.

Only one elevator was in use, from two available. There was a lot of hair on the blankets and on the couch. No parking available at the hotel.

Friendly staff, great food clean hotel and room. Free parking. 1 minutes a d you're on the beach, close to the markets.

We stayed in an apartment. Our unit had a large balcony on a high floor with an awesome view of the sea. The room had 2 bathrooms, modern design, and comfortable beds. The beach was right outside the hotel. The breakfast and the diner included in the price were very tasty and a great deal. We had a great time and highly recommend this place!

The hotel is located right on the sea, we got a room on the 10th floor and the view was simply amazing. The food at breakfast and dinner was very tasty and varied

The room is quite small and there is no curtain or glass in the shower