The staff were excellent and always ready to assist with questions and requests. The location is excellent with beautiful views of the local scenery. Our room had a balcony and views onto the lake, the room was bigger than most hotels we've visited and very clean and welcoming. The sauna and jacuzzi were fantastic, it has a infinity pool which sadly opened the week after our stay. We really enjoyed our short stay and will definitely visit again in the near future.

The menu was a little restrictive as the same for lunch and dinner but for a short stay it was fine. It was a shame the pool was closed even thought the website stated it was open. Our room was not very soundproof as a rampant couple were very loud during the night and kept us awake.

The location, the pool, the staff, the food the view. It was amazing ! The hotel is situated up a cliff where you have the perfect view. The villas are not so beautiful as the hotel rooms but nevermind this as all the other stuff are amazing. The place is well taken care of, the staff ( all of them ) are exceptionally nice and helpful, the pool is clean, the garden is amazing and it is just the perfect spot to have a relaxing weekend. The best part is that the hotel doesn't have more them 10 rooms, so sometimes you can feel the place is only yours but the service and staff availability is just like at a bigger hotel. Don't book this place to much as I want to come here again :)).

nothing to dislike

The hotel is situated in a wonderful park outside of the town. it overlooks a pair of lakes and the view from the room is hard to beat. My room was spacious and very comfortable. I had a large balcony that I enjoyed a lot. The room was very warm. There is free parking on the premises. The internet was great. Breakfast was made to order - it was very tasty. The staff handed a couple of extra requests of mine with care and expertise.

The only inconvenience was that the breakfast was made to order. This means you need to wake up 10 mins early. But that's hardly a complaint at all :-)

I kI knew the Hotel because I was there last year as well I appreciate the exceptional natural landscape, a certain discretion of the building, which does not affect the charm of naturenew the Hotel because I was there last year as well

They only have a menu in Bulgarian. It's sad. We all lose because we don't know what we are eating

It was a bit tough to find at night with Google maps, but an elderly couple explained to us in gushing Bulgarian with copious arm and hand movements how to get there, and since Bulgarian also contains the odd Latin loan word, I got the general idea. And it was worth finding it. The first impression was one of luxury, though the lake was nowhere to be seen at night. The next morning, it was a different story. Way down from the balcony was the emerald colour of the lake, which was bordered by a sheer vertical wooded rock face glowing in fall colours. The young lady at reception was very kind, and she also functioned as waitress in the restaurant on the premises. In the summer, there would be a swimming pool to enjoy, but in mid-October it was drained. The room size is generous, with a separate anteroom when you come in, which also leads to the bathroom. It was a wonderful night, everyone was friendly, and it would be very well worth it stopping there again in the future.

Amazing view of the lake from the villa, very clean room, room is big, location is very nice in the nature

Staff does not speak english Breakfast was poor Spa was not available when we wanted using it

Location, location, location. The space sits above the minor lake and overs an overview to the forest and water. We’ve been there in late autumn and we could witness the color variations. Loved the small spa, we blocked it twice and we had it to ourselves. The restaurant offers great food variations, everything cooked to perfection.

Absolutely everything. Location it's priceless. It has an infinity pool with river and forest view. The rooms are big, clean, it has big balcony , and everything you might need. The staff it s very nice and helpful. The food it s really tasty and they have good prices. Loved it!

Only thing that's miss... heated pool on winter 😢😭

The place was very easy to find, it's in a perfect place,very clean and quiet. Nothing was out of place, 1st class place. The Villar was great with a view of the lake with the sun shining on the hotel all day. Will be back for sure

No tea, coffee, to wake up to in the morning in the room only a kettle. Could do with some.

Location is beauthiful - as expected by web site pictures. What really gave me an extra satisfaction is the people. All staff member were very helpful, kind and professional. No doubt, next time travelling on that region I will book again.