My husband and I recently stayed at this hotel, and we were absolutely delighted with our experience. The room was exceptionally clean and quiet, allowing us to have a restful night. The breakfast was very pleasant and delicious, adding to the overall enjoyment of our stay. The hotel's cleanliness was impeccable, and the convenience of having a parking lot was a significant factor in our decision to choose this hotel. Additionally, there is a nearby grocery store that proved to be very handy. Everything was perfect, and we are extremely grateful to the hotel. We wish them continued success and look forward to returning soon.

Dont have negative points

The hotel is very convenient because of the secure parking lot available for the guests. It's also located very close to public transport lines, grocery stores, and small cafés. All the staff were very kind and welcoming, the room was warm and clean as could be. The breakfast is quite nice - it's the same every day, but quite varied so you never get bored.

I would have liked to have a nicer carpet - the one in my room was quite worn out and looked dirty even though I'm sure the room was cleaned before my arrival. Also, the room is on the smaller side. The hotel had silently increased their pet fee which was an unpleasant surprise given that my previous stay there had been 6 months earlier. It's now 50 lv per day for your pet (a cat in this case) which is a crazy price even if the hotel were fancier.

We liked everything. The breakfast was 10/10, the room was excellent and clean. We stayed for 2 nights only, but they clean the rooms each day, never mind that the guests stay only one or two days.

We didn't like, if I can say so, that the SPA in the hotel is nor really SPA. SPA means "salus per aqua", i.e. it must have water (aqua) in it, i.e. it must have some kind of pool or jacuzzi or sauna, which in this case was not at all; they don't have any jacuzzi or sauna or pool, so they don't really have SPA. Having a pilates room is not the same as having a SPA.

The room was nice with air conditioner and I got everyday change of towels, etc., which contributed to the comfortable experience. The younger woman with the blond hair at the reception is really nice (professional) in her treatment (speaks several languages) and she made sure my experience was really satisfactory. The elderly woman with the blond hair could learn from the younger one. Great that the hotel has a parking lot. By car, it takes several minutes to downtown. A big food store next to the hotel. Breakfast is good. P.S. That is my 2nd stay; even was going to book again due to change of travel circumstances, but did not have availability. Will definitely stay there again.

n/r

Very good location. Nice parking with lights. Polite, nice and helpful staff. Breakfast was very good, there were different options for any taste. Room was clean and warm. There is a hair blower in the bathroom, soap and shower gel/shampoo too.

It looks like the walls are very thin - soundpropfing is not good. We had wild neighbors upstairs (making loud noises, banging and knocikng @ 1-2am) and it was very noisy. Even if neighbors from the room next to you are just talking, you will still hear that. If you are lucky enough to have normal neighbors, you won’t have these issues.

I liked the variety of the presented food in the breakfast, fresh vegetables, fruits, cheese and bread. the restaurant was indoor and outdoor sounded by music. the room well organized and every day teddy. there are AC and TV. bathroom was clean with hot water. the staff are cheerful and helpful.

I wish I could find a bottle of water for free. I hope for a better kind of handwash and shower gel used in bathroom.

Very clean. Comfortable bed, hot water jug and tea, and Nescafe available in the room. Temperature can be regulated, bathroom also has heating. Very nice cosmetics(liquid soap and shower gel/shampoo) in the bathroom dispensers . The personnel are very polite. As I had to check out early and was not able to have breakfast on site due to medical exams, personnel prepared me a so called dry packet for to go. Recommend!

There is a nice park nearby, the balcony with the opes space in front it was nice for a city hotel. The parking is money worthy if you are coming in with a car - no chargers for EV unfortunately. It is in a great place for commuting for work in Sofia. There is the niciest dinner restaurant in the middle of the park (walking distance) name: 'Alibi' :)

I was not clearly presented with the breakfast option. The door of the room had troubles closing. There were some weird cabling for the TV which included some exposed energy outlets on the sofa where my 4 y.o were supposed to sleep.

The room we stayed in was big and spacious, with all the necessary amenities. We had a nice view of the backyard and the Billa parking lot from the balcony. There was a water kettle in the room along with complimentary tea and coffee. The parking is free for guests, but you have to "validate" your parking ticket at the reception. The breakfast buffet is rich, but the quality of the food is not that great.

The mini bar didn't look that clean and had a weird smell. The glass on the bathtub doesn't serve its purpose and so the water goes everywhere when you are taking a shower. We didn't get a key for the safe, so I assume it's an extra charge. The WiFi signal was spotty.

A decent breakfast with enough variety and good taste. Showing up early for the breakfast is better, as the serving plates are picked up towards the end time (10:00). The parking place is roomy and you can easily find a spot for your cark.

The rooms are quite old and the space is very limited. Refrigerators are too small. The place clearly needs a renovation. Still, the overall experience worths the money you pay.