Clean, well designed, pool and hot tub great. Nice decor and Christmas decorations. Room was great.

Confusion about breakfast on the 2nd day. No posting of times anywhere in hotel. Told by staff on check in was until 10AM all days. Discovered closed at 9AM. Numerous guests in same boat. Don’t think it was handled well. Chef advised closed even when plenty of food still available. Front desk said sorry but did and said nothing further. When returned from ski day - new sign posted. Disappointing.

The room was large and the bathroom very spacious, clean and well equipped. The bed was very comfortable and tv a decent size; staff were welcoming and responsive.

The breakfast was something of a disappointment; the cooked items were cold and there was an absence of any fresh fruit or nutritious products. The room was very tired in style having changed little in 20 yrs I imagine.

I did like the location. Easy to get everywhere. Plenty of parking. The Boston Pizza bar and restaurant were a big plus to have right in the same building as the hotel. Didn't get to try the breakfast, but you could smell the bacon just about everywhere.

The hotel is not new and does show a little sign of aging. Pool was pretty small but seemed to be working well for children.

Breakfast was good we had all that we needed. But the closing time of 9am was a little early! by the time I had swam it was tight to get to the restuarant in time. I am travelling for pleasure so do not have the need to be up at the crack of dawn to make sure I have time to eat Breakfast.

Breakfast could run a bit later in the week days

Loved the location and the pool. Beds were also exceptionally comfortable

The only thing I would suggest is more variety of fresh fruit at breakfast! On the first day I was there there were some lovely strawberries and grapes etc in a fruit salad and then it was gone for the next four breakfasts

The location was great. The staff was wonderful. Breakfast was good but could have been hotter for my likes. The coffee was excellent. The coffee machine in the lobby was great. Wish all BW had that.

The cleaning of the room was ok but not great. Had no Kleenex for 2 days and a slice of pizza pepperoni was on the carpet for 2 days.

Location the atmosphere was clean warm and welcoming The staff . All I can say is wow from the front desk staff and breakfast staff . So professional and respectful. The proximity to Boston Pizza made have dinner so convenient. I will return to Fernie and I will stay at the Best Western.

The toilets are too low.

Great facilities and well maintained property. Everything was fantastic if you don't consider the guests I staying alongside me.

Sound travelled like CRAZY. Walls felt paper thin and I was up all night with people coming and going from their rooms. The couple next to me also decided to blast shania twain while they screamed out in apparent ecstasy.

The room was spacious and very clean. The coffee machine was appreciated too. The staff were very friendly. A good range of breakfast food available daily. The pool and spa were lovely after a hike. The location was it too far from the Main Street.

This place exceeded my expectations. Everything felt very high class, even with the fireplaces in the rooms. Boston Pizza being attached was a great plus as we needed food coming back from working all day.

Honestly, there wasn't anything that I didn't like about this place.