We were in a terrible snowstorm coming from Whitehorse through the mountains, so we arrived late. We did call them to tell them we’d be late. 11:15! When we got there they did not know we had a dog. So they had to cancel us as if we were a no-show, and then rebook us a room. We were charged a different price. We did email YOU that we had a pet, as there was no box to check on the booking form, but evidently that info was not passed on to them. We do not want to be charged twice or penalized, as we did arrive, late, as we told them when we called. They were very nice and we were very glad to have a safe place to sleep. We were exhausted. Please check to make sure our credit card does not get two charges for our one night. John Goodhand and Karyn Ellingson

The Blue Bell is older but well maintained and affordable. My room was perfectly clean with everything in working order. The motel business is managed by a separate person than is the Service station/convenience store. She has extensive hospitality management experience. That inspires customer confidence!

Not a fault of the motel or management, but because Fort Nelson seems to be currently enjoying the presence of a number of street people and the motel rooms are at ground level, guests can be targeted for requests for donations. At least I was on two occasions...

The price, the location, the freindly staff, the clean rooms, excellent bathroom and easy accessible as I am disabled. 2 separate rooms full kitchen were appreciated and smoking rooms are very rare to find these days.

The long drive into the wilderness in the darkness is not very enjoyable. Getting a good night's rest is so good and the drive the next day is very scenic. Nothing negative about the motel at all . Its 100% the best in the area!

I like everything about Blue Bell Inn. The staff are very professional, exceptional services, and the price is right for a night. You get a kitchenette, and it feels like home.It is a great place.

The only thing I find is the mattress it's a bit hard on my back, which hurts a bit. Mind you, everyone is different because some people do like hard mattresses, so for that I think it's hard to please everyone.

This appears to be an older property but clean and well maintained. Our unit came with a kitchenette. We were on a motorcycle and were able to park right outside our door. The folks who checked us in were very nice and answered all questions about nearby food, stores, etc.

Everything was absolutely amazing since the front desk who was so helpfull and ready to help, kind, polite and nice like the housekeeping who keep the rooms so clean and smelling so fresh and giving it a home feeling! I even stayed the next day too!

Staff were very friendly and approachable. Beds were comfortable. Everything was great. Full kitchen, big rooms. Even gave us hot chocolates to go on our way out!

Internet did go down for a bit but we didn't mind so we didn't say anything to anyone.

Big rooms! Kitchen, great shower

Carpet was nasty looking- you couldn’t tell what color it was originally-there was a couch in our room that was so discolored, greasy, and gross it should have been burned- the trim all needs a good wash

The staff were very friendly and accommodating. I accidentally locked my key in the room and they were quick to help me back in.

The room was a little dated but it was obviously maintained - everything worked and we had a very comfortable stay.

The room was basically clean. There was a full kitchen. Good value for the money..

The 2 chairs had something spilled on them. The bed was hard but comfortable. The door had no weather stripping but there was a heater. It could be a problem in winter.