The room was very spacious and comfortable, well decorated and felt old-school. They provided a voucher for breakfast at a cafe at walking distance from the hotel, and it was very good although there weren't many options to choose from. The location was superb as it was very close to the plains of Abraham park, I could walk from there and get to Old Quebec in no time.

Some AC outlets didn't seem to work as I could only charge my gadgets on a few of them. The breakfast being out of the hotel's facilities threw me off at first, it wasn't a big deal but I can't imagine staying during harsher weather. I stayed in the second floor and the stairs felt very steep returning after an entire day's walk.

Helpful employees, great location, ambiance of the room.

Very high stairs. When you are staying, please contact the staff and book a place on the 1st floor

This is a beautiful property in a great location to catch buses, taxis, or just walk around the neighborhood, enjoying shops and food. The staff was also amazing. They answered all of our questions that we had about the area and because there was no elevator in the hotel they helped us lug our suitcases upstairs.

The only downside about the property was that there was no elevator. I knew that before I booked and made a point of asking him if someone could help us take our suitcases upstairs. My traveling partner and I are both in our 70s and so we knew that we’d need that extra help. It was given, very graciously!

Location is approx. 20-25 minute walk from Old Quebec. It was close to restaurants on Avenue Cartier and Grand Allee Ouest. There is a room with microwave, air fryer/toaster oven, mini fridge & table seating if you purchase take out food.

The included breakfast was not on site. We were given coupons for a local cafe. It was fine for us, but with mobility issues it could be a problem. Our room was on ground level, but stairs were steep and there was no elevator. It would be a problem for anyone with mobility issues. There was no plug adapted to charge a phone. A lamp is needed behind chair in room for reading. Need written instructions for a/c and tv.

Front Desk Staff were FANTASTIC!!!!! Breakfast: Besides yogurt, it was all pastries and breads, which were good. Teas and coffee. Room: Beautiful, old building, a little creekedy, but not too loud and it was very clean. Bathroom was newer remodel which was great. Location: Great. 2 blocks from a park overlooking the Saint Lawrence River, 1 mile from the old town, walled city of Old Quebec and many sights! A few blocks to restaurants and small grocery store. Provided a free bus pass for 3 days that picked up in front of building.

Breakfast: I prefer more substance - eggs and meat proteins, and fruits in the morning. This was more of a continential breakfast so I was looking for an earlier lunch to replenish my energy for the rest of the day. Room: My room was an interior room (room #23; only room available at time of booking) with no view; only window is ground level inset back in an alcove of sort, 10 feet wide and 20 feet to the exterior of the building and the parking lot in the back of the building, seeing the building across the alley.

- Good location with private parking - Old French charm - Comfortable bed

- Beware of very narrow and steep stairs which are not for the disabled or faint hearted (and no elevator)

Pleasant, clean and quiet place. I would definitely stay there again.

No eggs or any other not-sweet-food for breakfast

I wanted to share my experience with the mattress we had. My wife and I have been dealing with back pain issues for a few years now and our first night there we found the mattress too firm for our taste. However the following morning something amazing happened. We both woke up feeling absolutely refreshed and our back pain had suddenly just disappeared. The next night and every night we slept there, the mattress actually felt great on our backs and we were able to hike the beautiful city of Quebec for hours without any discomfort. We are now back home as we write this review and the back pain is already starting to return. We are so impressed at the healing effects of the firm mattress from the hotel that we are now shopping for a firm mattress for our home. I felt compelled to share that story here because the hotel mattress alleviated our back pain. We stayed for 5 nights during the final wknd of July and we were so grateful for the great Air conditioning. The front desk and staff were excellent. The room had everything we needed and the water pressure was great. The breakfast was fantastic as well. We are definitely staying in Hotel Relais Charles Alexander next time we’re in Lovely Quebec city.

Staff were helpful. Location is very good and convenient for exploring the area.

They close the reception side at 9 pm. There is no tea/coffee after that time. Before 9 pm it is served by request but no kettle in the room if u wanna have something warm to drink. I wish they would create at least a common area for guests to prepare some warm beverages for themselves. Besides, the shower was broken. There wasn’t proper shower head in the cabinet and after taking shower the bathroom will be full of water.

We were there for the Quebec Winter Carnival and the location was perfect, everything was in walking distance and the night parade (which is the main event) is on the same street as the hotel. We also asked to come early to drop off our car and the staff were really happy to facilitate that. The building is very cute and feels very classical. The breakfast was delightful, they obviously bake the croissants in house because as soon as we came down the stairs in the morning it smelled so good!

The shower hot/cold was a little temperamental but after some fine tuning I found a good temperate, but you need to move it only a mm at a time.