Excellent room with a good view of the beach. The Manager put right " a wrong" on New Years Eve and found us a table for the celebrations after the hotel had told us that they would not be having any festivities - just a normal restaurant service. When we arrived we were told said restaurant was full and that we would have to eat a fixed menu in our room!! It took many hours to resolve the issue and the staff were very unhelpful. Other hotel guests were in the same situation but didn't manage to get a table! The rooms were comfortable, the parking was excellent and very secure. Breakfast was good and the restaurant service more than acceptable.

Check-in was incredibly slow and took 40 minutes; this after a day of driving across the Atacama dessert! The staff didn't want to interact with us.

It is a great hotel with excellent staff and beautiful views of the ocean. The breakfast has a big selection of very good food. I would recommend getting the junior suite, which we had for our last 3 day stay. For just a little extra charge at booking, you get so much extra space than the standard room we selected for this overnight stay.

Unfortunately the kitchen area last time did not have anything other than cooking/serving utensils so we were not able to use the stovetop or microwave: no dishes, mugs, or cutlery. Perhaps we could have asked for them to bring these things, but we decided not to prepare or heat any food in the suite.

The room was spacious and very clean. Great view of the Pacific Ocean. The shower had hot water and great water pressure. The WiFi was fast. There was plenty of free parking. The included breakfast was great.

The WiFi didn't work in my room. There was a missing WiFi router right across from my room, I know because I found the wire hanging from the ceilinganlong with the empty screw holes. Perhaps it was out for repair, but I'm certain that if it was there, I would have been able to get online from my room instead of having to sit in the hallway to do my work. The bathroom was on the small side. There was no air conditioning, but with the ocean breeze, I'm not sure that it would be necessary...

Location - away from the centre of Antofagasta, overlooking a beach. Staff were friendly, especially at check in, food was fine, plenty of choice at the breakfast buffet. Bed very comfortable. Safe and secure parking. Loved the complimentary Pisco Sours!

Room a little tired, basin tap not properly attached. Room temperature seemed pre set. Not sure why we were given a disabled person's room.

Comfortable and quiet room (701 top floor). Safe convenient parking on property. Excellent plentiful breakfast. Restaurant with plenty of food choices. Friendly and attentive staff, both at the reception and in the restaurant.

Everything was top notch.

Great location in a not so great vacation place. we even went for a swim. Seems to be very popular with regulars. Great breakfast buffet. Dinner was good too but service not so that night.

Dinner was good too but service not so that night. Took forever to get waiters attention. repeatedly. And the. it took about an hour. Room no 5* hotel, obviously, but perfectly fine for the price.

I really liked the restaurant/bar with spectacular view, nice atmosphere, good food and wonderful staff

The matrass was quite soft, which I do not find comfortable but that is a matter of personal preference. The main service that should be improved was the wifi connection which was not really reliable and went on and off.

Very pleasant and helpful staff. Great facilities

Would have preferred a higher floor for better view, but it was convenient to be on the second floor between parking on level -1 and the restaurant on level 4

- nice view, rooms facing directly to the ocean - quiet suburb - big and clean rooms, big bathroom - helpful staff - breakfast was okay, they have fresh fruit, eggs etc. , vegan milk option would be a plus

- Location is quite far of the city center, when you want to visit the city you need a car / taxi

Room quiet with sea view (looking over the carpark) Secure gated parking with guard Lift to all floors Location to the beach

On the outskirts of town so no alternative restaurants within walking distance