Location is great to be close to downtown Castro and sea port, being able to walk to most places in downtown. That means you suffer from traffic when you want to leave the city for other tours. The staff was very friendly and the breakfast buffet excellent. The restaurant for dinner was also very good and with reasonable prices.

Beware that the standard rooms are in the older building without an elevator, and you may get a room on the 4th floor!! If you definitively need an elevator, then get a suite on the newer building which has elevator, otherwise, make sure you get a room in the first or second floor.

It's a big old hotel: probably the first one of it's class in the city. The location is just great. It has wifi, sauna, indoor pool (all free), great breakfast, and great staff. They change our room so we could get a better view of the sea, they helped us with our bags and they were very attentive to any request.

As an old building, it has some issues. Our bathroom stopped having water like 3 times, but it everytime it was fixed rapidly after calling the desk (less than 5 minutes). The room was a bit too small.

Great location. All attractions in Castro in walking distance. Very friendly and helpful staff. Breakfast was quite good. Parking, free, that felt secure in front of the hotel is a plus given its location.

The hotel felt a bit dated. Rooms clean, but interior old, including beds, etc. Asked for a quiet room but was quite noisy since doors towards the reception did not provide much insolation.

the location is very good, staff very helpful and most spoke English, breakfast good and plenty and it has a nice clean spa with free use of sauna, hot tub (outside which is lovely) and steam room and pool. My room in the old building at 4th floor had a nice view to the sea.

Sadly that room also was extremely noisy at night as there was a dicso/bar across the street, the dogs barked all night and the birds also never stopped ha ha...the room is quite 'tired' from the furniture and needs renovation. had two beds but they were both very small and not great. Staff offered a room on second floor for more quiet but then I would sacrifice the nice views...

Very beautiful hotel, excellent breakfast, very nice rooms and common areas. It is walking distance from stores and restaurants. Staff are super friendly and helpful.

Bed was on wheels and so if I tried to sit on the bed and lean against the wall, the bed would move.

The customer at Hotel De Castro was excellent. The location of the property was perfect and within walking distance of downtown and shopping. Check in was smooth . Thank you for the great service and will certainly stay here again.

Breakfast options were limited, but I adjusted. Thank you.

It’s a wonderful place. It had everything I was expecting and more! The people are so nice and the place was very beautiful and peaceful, can’t imagine coming to Chile without visiting Castro, Chiloe! Thank you so much for the great experience!

Great location by the bay and close to restaurants. One of the desk staff (manager?) was so helpful and welcoming.

The carpets were showing their age, with many stains.

Good location in town overlooking the bay. Great staff- very friendly. Restaurant meals were good. Could not come up with any negatives Parking available which is a plus for most towns in Chile if you are driving.

Noise from the black headed ibis birds a constant during the day. Cannot control nature!

The only place in South America where the person spontaneously helped me in carrying my luggage up the stairs!

Service in the restaurant was not good! Infrastructure a bit old and not well maintained.