Staff were very polite and accommodating. Not being able to converse in Mandarin with them staff took their time to help us working through our day to day itinerary even showing us nearest bus stop. Xiong Guifang bfast staff was caring and kind assisting us with her limited English. Thank you for providing excellent support during our 3 days stay. Will recommend hotel.

It was mentioned metro and train station was within 10mins walking but in reality it took roughly 20-30mins walking.

Good value for money in Chengdu Spacious rooms, perfect daily housekeeping Breakfast is both Chinese and international with good selection Free access to laundry room including the detergents (good if you like sports or hiking)

LOCATION. To get to subway South Railway Station you need to walk 15-20 minutes, the walk is not scenic at all. So you end up using taxi most of the time. Alternatively, there is a public bus No.16 station right in front of hotel. And the bus takes you directly to city center for 2RMB. Also, there is literally no stores or restaurants within 5 minutes walk around the hotel.

The staffs at the frontdesk were very friendly. On the day we arrived, the two girls helped my friend to use the washing machine and dryers and watched the clothes out for him until we were back at hotel around 22:00. Sadly we didnt notice their names. But we will not forget how good they are. The breakfast was very good also, it is continental starting at6:30 and everyone could get enough what they want. Staffs behind nudelbar were very friendly and gave me lots of infos what the dishes are. We mainly tried the chinese dishes. On the day we left, Mrs Wen had a nice talk with us and gave us some nice infos about subway.

We were initially assigned rooms on a smoking floor, and after we gave feedback on it, the counter staff kindly gave us a room upgrade on a non-smoking floor. It was great! Facilities-wise, the food in the restaurant was not bad and the laundry room was great.

The hotel lobby constantly smelt like cigarette smoke, so it wasn't pleasant to linger for long. The clothes dryer runs for indefinite amounts of time, which makes it hard to predict when the runs will finish. Would be nice if the hotel had a gym.

This hotel is very comfortable and easy to reach from the "old" international airport (just 30 minutes). The hotel has nice up to date rooms and very good beds. The bath room and shower are comfortable and clean. The lobby has nice seating areas. The buffet breakfast is large with a lot of choice. Good coffee,

It is a pity that the "bar" in the lobby seating area was not open.

I stayed here for a night during the lunar new year. It was my first time in Chengdu. Besides the location, which is a bit far from most of the tourist sites, the hotel is great. The room is large, the bed is large, and the bathroom is well equipped. The TV is also very big. Overall I felt the room was quite comfortable, yet the price was actually among the lowest I paid during my entire trip in China. Instead of walking to the hotel from Chengdu South Railway station, which is the closest metro station but takes about 10 minutes or more, I suggest taking a Didi, as the hotel is located near a highway so you can get to and from different places around the city pretty quickly. That's the only negative about the hotel in my opinion, is that nearby there isn't really anything available in terms of shopping or food.

The service was simply excellent. We had a room that was a bit smelly because of old smoke and asked for a room change. We got an upgrade to an even more spacious room. The laundry room with washing machine and dryer could be used for free as well which we needed to wash our clothes. The employees were always polite and helpful. I can highly recommend this place.

The location is not as close to the south railway station as you might think. The walking distance is about 15-20 minutes, which can be exhausting during summer.

It is nice clean and well located hotel. Staff are good, very smiling and helpful. Especially in dining a hostess name is Wen so humble and caring for my old father. We like to come back.

There is only one problem in the hotel. Rooms are not soundproof. In my room 515, I could hear a woman crying or moaning sound around 1 am. for about 1 hour. I couldn't sleep. I told the front desk in the morning, and they said the occupant were shifting. If some children are running around, you can hear the footsteps in the room roof.

This is one of the best hotels we have ever been. For the price we paid, the room size, style and the buffet was incredible. The staff were amazing in helping us get around Chengdu and helped everytime we had tourist questions. The hotel was very beautiful and I can only talk high of them. I highly recommend!

I like the comfort of the hotel room. I like the staff (especially female staff) who understand my needs and attended to it promptly. I want to commend the cleaning auntie. She is always so attentive and cleaned the rooms well. She will always asked if we need anything for our room , whenever she sees us going out. Also the counter staff are very helpful with our queries.

I did not like the fact that there are smoking trays/bin provided on the NON SMOKING floor. It simply makes it convenient and encourages people to smoke at that floor. I am sensitive to second hand smoke and had asked for non smoking floor. Very disappointed that the managment still put smoking bins at the life of the non smoking floor. I have given feedback that it should be removed. If anyone want to smoke, they could have gone to stay at smoking floor or go down to ground floor to smoke. I also find that there is no map showing hotel and surrounding facilities eg nearest metro stations location. This is important for us to know as we rely on metro for our transport needs.