location is the best in Chongqing (best shopping mall just downstairs, and walking distances to most of the tourist spots). And compared with the intercontinental hotel (just next door), it is half the price, and double the room size, and also has washer/dryer, which is a plus for travelers who are away from home for more than 1 week.

Location was excellent. Hotel staff were wonderful and helpful. Rooms were very spacious and exceptionally clean. Panda and clown robots delivered vending machine groceries which was amazing and so cute! Swimming pool was clea, quiet and a good temperature.

Restaurant not open for dinner (only breakfast and lunch). They offer in-service dining that can call down. As a foreigner with no Chinese, I could not call down so had to go to reception to order. But they were very helpful.

I stayed for 4 nights and got and upgrade to a suite with two bed rooms and two baths - quite to big for me alone. Anyhow - Really appreciated that and the friendliness at the reception. The check-in worked fast and staff is very nice and supportive. The room at the 33th floor was big as said before, and there was view at the river side, but not too much as the other towers partially block the view. Also nothing to complain about, even if there might be rooms with better views. The room was modern and clean and got a small kitchen and washing facilities which came quite handy for long-term travelers like me. There is also a coffee machine. The breakfast was included and offers all choices from continental to local fresh made noodle soups, I liked that very much. There is also a late supper offered. The location at Raffles City is central for sure and it is not far to see major attractions and the crowd and especially the living blocks with their crazy architecture (for which I mainly came for). The nearby metro station is very nice to go even farer away like visiting the Liziba station or the Great Hall of the People. And when you step out, you can get a first great view from the outside panorama terrace over the river and the buildings all around. More impressions on my website: www.wakinglife.ch

I have nothing to complain. I don't know what should or could be better.

Fantastic location of the hotel. Polite staff. Very spacious suite for three adults and one child. Comfortable and very clean beds. In general, the entire suite is clean. Breakfast is ok, but the restauran can be very crowded because the dininning area is small for such a large hotel. However, the staff reacts quickly and cleans the tables, so you don't have to wait long.

Bad internet. The water in the pool is cold and the deckchairs and parts around the pool are not quite in line with the whole hotel. The window panes could be cleaner so that fingerprints of previous guests are not visible.

Hotel is well located in the Raffles City complex. Rooms are modern and clean, and room cleaning was of a high standard. Service is excellent and very helpful, from the doormen, to housekeeping and front desk. Internet was fast and stable, water pressure in the showers was good and rooms were bright.

Just a note, the location for Didi pick ups might be incorrect - Didi has it being at the end of the driveway, so Didis tend to drive past the hotel lobby and wait there instead.

1. Non-smoking which was rare in Chongqing where everywhere has chain smokers 2. Majestic and spacious room 3. Water purifier so no need buy water 4. Staff and housekeeper are very polite 5. Free Goodnight porridge everyday 6. Connected to Raffles City mall which we went everyday

1. Aircon not cold as it’s just set for to wind mode for this year end period. Have to request to open windows for circulation. 2. Breakfast can have more quality western options.

Our apartment had an amazing view (33rd floor, I think), and that alone was almost worth it. The apartment was also extremely clean and had all the various amenities one might need for an extended stay. The bed was super comfortable (best sleep in weeks), and the service was excellent, from the front desk to the cleaning crew. We stayed while it was extremely hot outside so the AC was critical and it worked great.. as cold as you want it to be. Excellent location - right in the middle of everything.

Our room did have a slightly moldy odor, due to the AC I think. I got used to it, but my wife hated it. Don't bother with their breakfast. The service is great but the food is not. On our first night, the shower head broke and sprayed water all over. That was a little surprising given the building is brand new, but somebody came to replace the line immediately so all good. Still, the water did not get super hot and the pressure was not good. Tub could not be used as it wouldn't plug.

It's truly excellent and comfortable accomodations, I was very pleased. Very close to all the main attractions....you can easily walk to most places or the subway is very close to the hotel. The quality of the room is a five star level but the price is very affordable. I would stay here again.

I was disappointed that the pool wasn't available. One of the main reasons I booked the hotel is I wanted a pool. I was happy that they upgraded my room to one that had a bathtub as that was one of the other reasons I wanted to stay at the hotel. The breakfast was fine but not amazing.

What i liked? Everything! There is nothing i could complain about. The first moment i entered Ascott Raffles, i felt like home. Every single employee is totally accommodating and kind. The rooms aber super clean and you have everything you need inside: - coffee machine with tabs - 2 bottles of water every day - washing machine powder to do your laundry in the apartment, but there is also a laundromat - there is an iron for your clothes - drying rack - completely decorated kitchen with everything you need to cook your own meals - if you are to lazy to go out or cook by your own, there is a service where a robot will bring the food to your room - very good air conditioning - big shower and also a bathtub - very comfortable bed with 4 pillows .. and much more.. If you go out, you can directly walk into the big shopping mall, where you will find eveything you need. I highly recommend this hotel and i hope i can come back soon again. Thanks to the staff for this wonderful time!

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We arrived so late due to flight problems. Destroyed by the trip . They offered us an upgrade free of charge and ...it wasn't a normal room but an apartment! more than 100 SQM !!! two large bedrooms, two bathrooms, a huge comfortable living room, (three 55" TVs, one for each room), a fantastic view of the city on the 26th floor, and so on ...all things at an unbelievable price (compared to EU standards). Really polite people at the lobby. Good breakfast. The hotel is two steps away from the downtown of Chongqing , a mall, and from metro station. Unfortunately, we stayed just for one night. But we will be back soon, sure! thanks to all Ascott staff.

all ok