the staffs are very helpful and friendly. the girl (her name is Jessy Shen. hopefully my memory still works properly) handled my check-in. She did explain to me and my family members very patiently in details about all facilities such as Gym, restaurant in hotel and public transport around that area. As we booked two rooms She also located two of them close to each other for us. I and my family members enjoyed staying and had a great time. We will definitely go back if we visit Foshan again in future. thanks so much, guys.

The ATM in hotel didn't have any cash.

The warm welcome from the service staff Catherine, she was so friendly and helpful, making my stay incredibly comfortable. The service was top-notch, and I will definitely recommend this hotel to others. Due to the raining weather and my early arrival time, Catherine share with us and direct us to tour around the nearby attraction and come back for early check-in. Upon return after our tour, she already prepared an upgraded BIG room with great view for us. The service quality of the hotel staff Catherine makes the most impactful of my stay. She was sensitive to observe my wife tireless, make decision to make adjustment for the customer needs.

Nothing at all.

The location of the hotel is central to all of the attractions in Foshan. The staff were always friendly, polite and extremely helpful. The room was spacious and contained all the necessary amenities for a comfortable stay. The breakfast was fresh and delicious.

On the last night of our stay maintenance workers created a huge amount of noise beside the room window. However, on informing the staff, the situation was resolved quickly and extremely politely. We were offered a change of room to have a sleep in and a free buffet lunch. A very humble resolution, which was appreciated.

Friendly and helpful staff. Great location. We were taking pictures in the lobby and Jessy Shen approach to welcome us and ask if we needed any help. She spoke great English so it was easy to communicate with her. We saw a cookbook in our room that had recipes from that region and asked her if she knew where we could purchase it. The next day she gave us the cookbook with a lovely note. She was one of the sweetest people that we met on our trip so if you run into her during your stay you will know what we mean! Hope that the management values her work.

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This is a fantastic place to stay, offering excellent value for the price. The rooms are clean, well-maintained, and spacious. The hotel itself is immaculate, and the staff are very friendly, especially Jessy, who made me feel welcome right from the start.

However, there's a significant downside: the western restaurant. After staying here for four nights, I found that the food has been consistently cold and unchanging. The lack of variety and poor quality has clearly affected attendance. The restaurant needs to improve by offering a wider range of dishes and ensuring they are served at the right temperature to make the dining experience enjoyable.

The staff is very helpful and welcoming. Would like to thank Shirley Ou and 罗先生 of the front desk who gave excellent suggestion for a local 小炒restaurant for a late dinner. Enjoyed it very much. Shirley also arranged for late check-out proactively when she knows that our transport is departing in the late afternoon. Very thoughtful gesture.

The room fittings and furniture is dated. The positioning of the electrical outlets in the room could use some redesigning. For the working area it was under the desk behind the back panel. The hotel has cut open the back panel for it to be accessed. However one needs to climb under the desk to reach it and the opening is not big enough to allow a laptop adapter to be plugged in. It's time to upgrade to new electrical outlets with easy access above or on desk with USB type outlets for today's electronics.

Being a solo female older traveller is sometimes difficult but the staff made my stay so comfortable. Always helpful and thoughtful. On arrival they gave me an early check in and a room upgrade which was very nice. The room was huge but in the older style but Oh so comfortable. Very very clean. It was a great place to relax.

Breakfast was great but could have had a little more western food. That’s being a little bit pick maybe i’de been in China too long. Also the club facility could have had a bit more variety.

Breakfast is very healthy and good. Have many varieties of foods and need to add some Bangladeshi food items for Bangladeshi customers. Location is also good because near have many shopping malls and restaurants.The important thing is we loved the support and behaviour of the staffs too much. Especially they allowed us for more 4 hrs to stay as our flight is at night. Really loved their support.

Before Covid-19 we had some mushroom soup and other foods on restaurant of Crowne Plaza which was really very Good and Tasty but this year we took the same menu but taste was not that good like before. More important thing is their toilets should be more modern its look and feel very old need to be more updated.

I only booked the room. It was a large family size room, upon entrance is a kitchen work table with sink and kettle facilities. There was also a washing machine in the bathroom. We had asked for an extra bed in the room, which was not prepared and when asked why, they wanted to confirm which type of bed we wanted - a foldaway bed or AN ACTUAL SINGLE bed (on wheels) as they could not offer a double bed. I was general surprise by this option and very grateful, and perplex by the thought that they thought I actually wanted ANOTHER double size bed as the additional? Not sure if this an option in other countries? The only downer is, the size of their double bed is more like UK large single. It is very close to Zumiao MTR exit A, and about 35 minutes away from GuangZhouNan high speed train station. Upon exit cross the road in front of you stay on the left hand side, not towards the shopping mall. At the end of the street just turn right, it is on the same block, no more crossing roads or underground walk way. It's about 5 minutes from MTR. Very close to other sight seeing and shopping area. Will def come back here again. Staff were very friendly, even though on their system it did not say that I had requested an additional bed, luckily I had printed all messages between myself and the hotel.

To be honest if I did not need to move the sofa chair to get the additional bed ready, which I found sweet wrapper, I would have given this hotel 10/10. The wrapper makes me wonder what else is not cleaned properly.

Great Location and the staff was very polite and always attentive to help. The staff was amazing and very attentive to help.I can said thanks to all.

The staff in the restaurant with mask, i feel rejected, I ask one of the staff and he said is internal politic. I really didn't appreciated because I fell stranger, I visit many restaurant outside and the not wearing a mask only on this hotel.