Room is large and very comfortable with far view of the sea. Able to see sunrise. Breakfast is excellent. Seek assistance for our luggage and urgent laundry. Staff attended to our requests immediately. Front desk staff are helpful and friendly, ready to provide us the travel info around. Staff greet guests as they move around the hotel. Even the room cleaning staff serve with pride. Location is good convenient to travel to various places of attraction plus eateries within walking distance. It has a library which is cosy and consists the books of my choice, best one in a hotel I have seen.

I recently stayed at the Ramada Plaza Sanya Bay hotel with my family and had a wonderful experience. The hotel staff was incredibly friendly and made us feel very welcome. The location is great, with plenty of local restaurants nearby to explore. For those who prefer familiar tastes, there are also KFC and Pizza Hut options available. The beach is conveniently located just 500 meters away, making it easy to enjoy some sun and sand. Our kids loved the pool, which was a perfect spot for them to play and have fun. Additionally, the rooms were cleaned on a daily basis, ensuring a comfortable and pleasant stay. Overall, it was a fantastic stay, and I would highly recommend it for families looking for a comfortable and enjoyable vacation spot.

One area for improvement would be the English proficiency of the service staff, which could be increased to better assist international guests.

It was an amazing experience. We liked attitude and service staff and dedication of whole hotel personnel. Sanya and Ramada are definitely the places we will return to.

We were struggling with food because we were not adopted to spicy food. But we were ready for this, taking into account that we were visiting China

I would like to give special thank you to the manager at breakfast. Unfortunately, I did not ask his name. I remember that he was going to leave to Jiangsu to his family to celebrate his daughter’s birthday, that is November 11. He is such a considerate, friendly and warm person and employee. Thanks a lot for his kindness and appreciation.

Cleaning staff are friendly. The gardening staff work so hard and the grounds are so beautiful! Breakfast is fantastic and I'm missing it already. Good, tasty room service which was quick and affordable.

The library was very warm with insects in. I think the price is a little high for the level of room quality, especially as the hotel is a long way outside the centre and not on the seafront. The balcony light could do with being a little brighter for reading.

Breakfast buffet was good, pool and kids club open until 10 pm

Airplanes loud

I booked a family suite and it's very spacious, clean and beds are comfortable. The pool is wonderful for both kids and adults. Kids club has different activities everyday. Breakfast is excellent, plenty of food choices. Great location, less than 500m walk to the beach and there are local eatery and fruit shop around, very convenient! Staff are very friendly and helpful, speedy service when we ask for extra towel and blanket. Special thanks to concierge staff Allen 小郭，he's like a private concierge for us who gives advice on where to eat, where to play, book cars for us via WeChat. He'll greet us whenever he saw us at the hotel lobby. Highly recommend this hotel especially for family stay. We'll definitely stay again if we come back to visit Hainan.

Water easily splash out from the shower tub in our room. Usage of Visa/Master is not common ('generally in China, not specific to this hotel) so check in might take some time.

We are very pleased with our stay at this hotel. The price/quality is 10/10. We were pleased with the good cleaning of the room. We would like to thank the attentive receptionist Risan for helping us order a taxi. The hotel also has a Russian-speaking guide Misha, who helps organize excursions, transfers, treatment, etc.

absolutely stuning place , everything was perfect. I still can not believe we got this hotel for this much money.

Room is spacious and clean with lots storage and hanging space including drying rack in balcony. The huge tv projector was a plus. Walking distance to mall and eateries. Easy parking. Staff at reception were friendly and patient. Very grateful for their extra effort to surprise my friend on her birthday.

Room furnishing dated but did not impact comfort. Small sink n stove top area without cutlery.