This stay was fantastic! The hotel is very close to the airport, just a 15-minute taxi ride away, making it a blessing for travelers with early or late flights. The check-in and check-out processes were quick and efficient. The front desk staff, especially Lily and Tina, were friendly and provided attentive service, making us feel right at home. The room was clean and tidy, with a comfortable bed and excellent soundproofing. We couldn’t hear any airport noise at all, allowing for a very restful stay. The room was well-equipped, with fast Wi-Fi and a desk that was perfect for business use. The bathroom had great water pressure, and the hot water came quickly. The breakfast offered a variety of options, combining both Chinese and Western styles, and everything tasted great. The freshly brewed coffee and fresh fruit were especially delightful, giving us energy for the day ahead. Overall, this stay was extremely satisfying and offered great value for money! Whether for business or leisure, this hotel is an excellent choice. Highly recommended for anyone needing to catch a flight!

This stay experience was simply amazing! As soon as I stepped into the hotel, Fannie at the front desk greeted me with a sunny and warm smile, instantly dispelling the tiredness of the journey. When handling the check-in procedures, she was extremely efficient and skillful, and also introduced all the hotel facilities in great detail, leaving no stone unturned. When I casually asked about the nearby delicacies, she immediately turned into a "food guide", patiently and professionally recommending several restaurants. The suggestions she gave were extremely practical, helping me successfully discover several hidden culinary gems. During my stay, no matter what issues I encountered, as long as I turned to Fannie, she could solve them at the fastest speed, as if she had magic. It made me feel extremely reassured. This stay experience deserves a perfect score. When I come to this area next time, I will definitely choose this hotel again, all because of Fannie's incredibly attentive service!

Non

I firstly booked for 1 night, and I was so pleased with the th hotel that I extended my stay at this hotel for another 3 nights form our group. The rooms are spacious and clean Bathrooms are well equipped with Shampoo, Conditioner, and Shower Gel. Location was just what we needed, as it was near the NECC and very near to the Train Station. Breakfast was great. We especially enjoyed the fresh salad and fruit. Staff always friendly and helpful. The manager Ray was specially helpful and accommodation at the late hour check in

One of the best hotels during my 4 months of traveling. It's a 4-star hotel with a high level of service and beauty. The lobby is beautiful, and the rooms are spacious and comfortable. Everything looks luxurious and rich. The breakfast here is the best!! A huge selection of everything, and everything is super delicious. I haven't seen anything like it before. The breakfast alone makes it worth it. The hotel has a fantastic gym and pool. Not many people around, lots of equipment, all in good condition. It was a huge plus for us. The hotel is located near the airport, and all the landing planes fly right above it. Very low. So, we experienced a lot of interesting emotions personally; it was breathtaking. We also captured many great shots. The staff is super friendly and always helpful. They even gave us a room with a view of the planes, as we requested. I highly recommend it to everyone. The only downside might be the airplane sounds, which could be a disturbance for some.

The only thing that might disturb is the noise of planes coming in for landing. The noise level is generally normal, but the planes will be audible (they hardly fly during late nights).

Foyer and entrance were very attractive and clean Room and bed were super comfortable Breakfast was the biggest variety smorgasbord I have ever seen! Staff were so friendly and helpful and had great English conversational skills

Location wasn't as central as I hoped for The pool was heated, yet the temperature outside was 39 More English information and TV options would have been great

Very nice hotel, GREAT gym area even with a real swimming pool. Very good breakfast and nice restaurant/room service.

Planes going into Hongqiao airport pass close overhead. Quite noisy. But no flights during evenings and nights so sleep is ok.

The staff were very friendly and helpful. The main concierge person was excellent.

For a foreigner on long stay like I was then the location was not so good as there was not so much locally like restaurants that were accessible, However, the happy hour buffet dinner at the hotel was good.

The reception staff at the lobby were very helpful and cheerful. They were accommodating our difficulties. Special mention to Cici and Jennifer at check in for their support.

Only the noise of the flights. But I chose the property because of the closeness to the airport

the only matter of this hotel is, 1) no place for walk on account of construction outside 2) the sound of airplanes flying over the hotel It is reasonable choice, if you are looking for hotel for business trip.

The staff was good. interactive, supportive, rooms cleaned and service staff also very supportive Breakfast was sumptuously well decorated with vast varieties.

They can train there staff for use of more chinese to english app. Though the staff were quick to call others.