The hotel is located relatively close to the airport. It had a free shuttle bus going from T1 and T2 every 30 minutes, even during the night. The hotel and room had a nice interior and were spacious, with a modern bathroom. The bed was comfortable. Checking in and out was very quick. The staff were friendly and spoke English.

We had to spend maybe 30 minutes trying to find the shuttle bus. Luckily someone pointed us in the right direction. Also note that if you are in Shanghai city, the last metro train to the airport goes before midnight. If you miss it, you will be forced to take the comparably expensive taxi.

Hotel was pleasant and clean - by the time we actually arrived in the early hours we were only actually there for about 6 hours so did not get the chance to appreciate fully. Staff were very helpful and room was clean and bed comfortable.

Location - even though location states at the airport it is too far to walk and if the shuttle is not running at the time you need it then your only option is by taxi which we found out does not take credit cards after we were in the car moving - fortunately the hotel has an ATM in reception. If taking a local taxi be careful, we may have been unlucky with our driver but they certainly look out for tourists......

I stay here frequently as a transit hotel. It is very convenient and easy for this purpose. The staff are always very friendly and helpful. Really good for kids if you have a long layover in PVG as they have a big play area for kids to play.

Just to be aware that if you do need to check in early they do charge an extra half day which is ok for the convenience of course but I think being an airport hotel it should be a little more flexible it does make the charge quite high when only using for a short stay but due to the hours you need end up paying quite a lot. Sometimes can be hard getting a taxi from the airport in the morning before the shuttle runs as it’s so close the taxi drivers don’t want to take the fare, and the hotel is a bit far of a walk.

The location is great, the room is comfortable. Unfortunately the instructions to the shuttle were not clear...I should have asked for some precisions...as "first floor" probably means "ground floor" and I missed the 23h20 shuttle and had to take a cab, which was very expensive for a five minute ride because I did not want to wait one hour. Probably good to have this confirmed up ahead. English is OK at the desk, but not on the phone.

My fault for not asking for better precisions on the location of the shuttle pick up at Pudong. Internet hardly works but then again it does not work well at the airport either. Probably a China issue more than a hotel issue. I would suggest for any travel there that anything you might need is printed or saved on your phone.

Shutle bus picks up guests at the point very close to the exit # 9 Arrivals area. Bus is big enough for all pasangers and for the luggage. Driver helps to load suitcases. Transfer is very fast. Hotel is comfortable (executive suite with double bed). Good breakfast for separate cost of CNY 280.0 for two. Breakfast starts at 6 am. Good for early flights.

There was no drinking water for tea/cofe in the room. Called room service. Delivery by robot. Very poor English for the staff of the International hotel.

I've stayed here multiple times due to having to take a flight early on the following day on multiple occasions. It's a good hotel, the beds are comfortable and the room is quite spacious and you can barely hear any plane taking off or landing.

There are only two downsides, in my opinion. One is the price itself. Due to its location near the airport, a one-night reservation here costs quite a lot of money. The only other downside, which I have already commented in another review is the timetable for the bus going to and from the terminals, which I think it could be on a more regular schedule, e.g. every 30 or 45 minutes, instead of on their own schedule.

Lucy helped me check-in when I arrived from the Pudong International airport around 1:00am via hotel shuttle. He is really professional yet friendly. He gave me useful advices about the shuttle service for the next morning. Lucy also upgraded my room and gave me a free buffet breakfast, so that I can have a good rest after the long flight. I had a remarkable experience at this Ramada Plaza location. The hotel shuttle bus service is really on time. It runs til 1:30am from Pudong airport T1, which is a great help for late night flight. Location wise, the hotel is literally less than 10 min ride from the airport. Very convenient. The buffet breakfast is amazing. There are great varieties; from regular Western breakfast, traditional southern Chinese style breakfast. Also, they serve lots of fruit and juice.

If I need to be picky, the hotel might need some small updates overall. Some hotels provide sanitizing wipes for travelers so that travellers can clean their belongings easily. And if there is some USB charging port in the room, it will be fantastic.

Perfect hotel, this is my second time to stay at Ramada plaza and had amazing service and great overall experience. Great for family if you also have a long transit/passing through. Close to airport shuttle great, and on-site facilities (children’s play room so amazing). Room service is nice have tried a few different items now and fairly consistent. Special thank you to Zoe and Amelia at the front desk they were both so welcoming and helpful as I was travelling alone with two babies. They were very kind and made for a lovely welcome/experience at the hotel. Thank you both so much.

Very conviniant for an early flight or for those that come from other destinations waiting for a connccting flight. Airport shuttle easy to find just outside the terminal. Staff very friendly and nice hotel. Despite the vacinity to the airport, no airplane noise due to good sound isolation.

The place is remote from the city, as can be expected from an airport hotel, therefore not very suitable for a city trip.

Close to the airport. In the morning only 5min with their own shuttle service to PuDong airport terminal. Friendly staff, special mention to Vicky at check in. Also their Brasserie services honest food. Ideal for the stopover I needed after more then 2 weeks of China travel. Good quality & nice rooms! Recommend & come back!

Attention to the ‘light’ sleepers: as this on just a stone throw of the airport, there occasionally is plane noise. For this reason also foc air plugs are provided in the room 😊