Very clean, cleaning staffs are very nice Reception arrange late check out at 2pm, thanks Facilities is not old.

Staffs can speak fair English at the Front desk Others staffs tried, but cannot speak English. They didn't provide Info about dinning,.... How to get to the check in counter,.... No sign to show it is on 31st floor..... And need to change another lift to my room.... Breakfast time is too short, it finished at 10am No charging stuffs provide, need to bring my own Food on30th floor is fair Beside, Beds are too soft But it doesn't cause any problems

This hotel is clean and spacious, the views are amazing and the breakfast is excellent with lots of variety, would thoroughly recommend this hotel if staying in Shijiazhuang

For some reason when you check in, they want to know where you have come from, which flight or train number you came on, what other cities you have visited, person you are visiting and their phone number etc etc. It is an invasion of privacy, none of their business and I was not asked all this at other hotels. It was really annoying

I love this hotel for the breakfast, better than Four Seasons Guangzhou. It is reasonably priced, comfortable with great views

All the irrelevant information they need at check in. No other hotel I have stayed at in Guangzhou, Beijing, Ji Nan, Tongcheng have required information like this

The breakfast was fantastic at the executive lounge. We had a great lunch at the horizon reataurant. The staff were really great. They actually picked tasty ice cream for us.

The dental kit should be more executive please. Also have more english speaking staff at all the shifts.

Location is great, rooms and food are great!

The staff doesn’t speak English for ordering room service, ended up not getting my order. But otherwise everything is great and I was able to explain what I wanted :)

Room with big spacious and the breakfast was tasty a lot of choice

The room temperature, was too warm about 33 Celsius, and we can’t control the temperature. Feel a bit dizzy

The rooms is really spatious, comfy. Friendly and helpful employees. Since we were staying for only a few days, we did not required cleaning but always got new bottles of water each day.

None.

Quiet yet central, convenient location. Hebei museum is just across the street. Easy access to food.

Nil

Convenient and quiet location. Directly across the street from Hebei Museum. Helpful and friendly staff.

Nothing.

its my 3rd time in dis hotel its allways kind and polit allways get free upgreat the room is supee clean its great to come back