Enjoyed location, right on airport grounds. Great breakfast!

Wish they would manage their WhatsApp and repond.. they supposedly have airport transport. I attempted to contact and call, no response. Had to take taxi to hotel.

The view is wonderful. The service was great and they were really good about accommodating our large car. The breakfast had multiple options which was nice.

Unfortunately they are expanding so there is construction going on and the plastic partially obstructed the view. When it is done, it will be spectacular. The towels were old and thin. Our “standard” room had no view and the one frosted window opened to another wall.

I really loved the staff. From the moment of check in everyone was genuinely friendly and helpful. The hotel is beside a busy highway and the airport and it's very quiet and peaceful in your room. The included breakfast was very convenient as well as the free, comfortable shuttle to the airport. I arrived for my early flight feeling calm and refreshed. Staying here definitely made that difference.

There isn't a mini market on the property so you have to walk a bit far to buy snacks. However, they told me one will be established there soon.

Modern and comfortable. Was perfect for 1 night after a late night arrival of our flight. We took a taxi from the airport because we did not have a cell phone to call them for a shuttle - cost only 12.000 pesos Check-in was quick. Would definitely stay again. We did not have breakfast there because we were still sleeping. Did have a light lunch which was good.

Our only complaint was the shower - it was a little complicated to figure out and seemed to be only cold water.

Breakfast was excellent. I would prefer to have a buffet where I serve myself. The first morning I was charged extra for a second helping of eggs.

While I wish I knew Spanish a bit better, I don't. In a hotel next to an international airport, it would be good if at least one staff member (preferably the guest services person) spoke English. I did not find the restaurant staff very capable or friendly. This is important.

Location , staff were 1st class

I got in really late from a long flight . The restaurant had just closed so no food. I needed some food & a bottle of water at least ! No snack machine anywhere in the hotel. no snacks in the room ( but there were 2 ice cold bottles of water. Next morning I got up for breakfast & it really wasn't great ! I was so hungry I ate it anyway !

Nice,elegant hotel. Nice comfortable rooms.Restaurant amazing service and food quality. Servers were really charm and attentive.Love they have Covid protocols. ( important for me ). Great that they have complimentary shuttle to the airport.

Towels in the bathroom are not enough. They do not have small face towels . Asked for a hair drier and took 3 phone calls to get it. Main desk were cordial but not welcoming. Just business. I will give them another chance to step up to get 10 points.

The location was excellent. I contacted the hotel when I arrived at the airport and they arranged a transport for free. I also ate at the restaurant as I was too tired to go out and it was very good. I recommend this Hotel and I will stay there again if I visit the city again.

staff were wonderful from the front desk to the restaurant service. Diana at the restaurant was sooo sweet, caring and very helpful!!!

there was nothing I disliked. Everyone was very courteous, helpful. I was pleasantly impressed with the service

The pool and overall facilities were great. Besides that, if you are on a layover, it is very convenient as it's the only hotel for miles...

The person in reception seemed to be stressed, and therefor was not as nice as the rest of the staff... Probably I am being picky, but overall the attention was great.