My stay was absolutely amazing! Their rooms are nice and comfortable. Their view from the restaurant balcony is so so beautiful. I wanted the hotel to leave a Happy Mother’s day note for my mom, but the stuff went above and beyond. They decorated the room with balloons, petals, a special candy bouquet for my mom and a beautiful card. I was not expecting all of that. My mom was so surprised and happy with all the attention they gave us. The food was delicious and we were able to enjoy the pool table, tejo equipment and the little bar they have. I really want to thank the hotel for their amazing hospitality from day one until the last day. They treated us like family. Thank you Angela Gutierrez, Johan Piedraita and the rest of the staff for making my mom’s mothers day weekend the best one.

The cabanas are gorgeous and very clean. The views are incredible, but it is the staff that make this place so special. A friendly welcome and cups of coffee on arrival after a hot dusty ride from Medellin, and when I wasn’t feeling well they assisted in changing our onward reservation and the chef made me a delicious broth. We looked after so well throughout our stay.

We didn’t have a hot shower. It wasn’t a major problem as it was warm during the day so we showered in the afternoon. It’s near the helipad, so probably best avoided weekends. We were aware of both of the above before booking from reading previous reviews and still enjoyed our stay

Good located just next to the big stone, everything was spot clean, staff very nice. I definitely will recommend.

Nothing.

I had an excellent stay! The location was perfect, making it easy to explore the area. The service was outstanding, with staff going above and beyond to ensure everything was perfect. The facilities were well-maintained and offered everything I needed for a comfortable and relaxing stay. I couldn’t be happier with the experience—highly recommend this hotel!

Beautiful traditional architecture, impeccably maintained and clean, with outstanding customer service from the staff.

The location is amazing. You have a great view of the Piedra de Penol and an amazing view of the reservoir. Just be aware that the property sits on a steep hill so walking up or down the property is a bit of a hike, the receptionist was a great help in helping me request a tuk tuk to take me up to the rock or to the town of Guatape. I had breakfast and lunch at the restaurant and both were great. The cook was very friendly and even showed me the guayaba plants and explained the different varieties they have there. The room was very spacious and there is a mini-fridge which I appreciated. The first day I showered I thought there was no hot water, but the second day I realized I turned the knob the wrong way, and the water came out hot! Overall, I'm very satisfied with my stay at this property.

The view from our cabana was fantastic (all cabanas seem to have views). The view from the main lobby and restaurant area were even more spectacular. The breakfast was good to give us a great start to the day. The location was great, next to La Piedra and near center of town. The staff was wonderful. And you can drive up to the cabana and park next to it if needed.

The cabana interior was ok, basic -- it's comfortable and clean to sleep in but not so pleasant that you would want to spend lots of time in.

The place is offering amazing views of the lake below and the rock above. The staff was extremely nice and helpful. They really made an effort to make our stay pleasant. Even got us to play some traditional Colombian games! Definitely recommended.

It seems that seeing Guatape by helicopter is a thing and there's a helipad just below the hotel. It's noisy and stinks of kerosene each time the helicopter takes off or lands. We were mostly bothered by it in the afternoon, though. Haven't had any night or early morning chopping, not sure if that was an accident or a rule.

Very comfortable stay in a spacious bungalow, which has an absolutely incredible view. Very friendly and helpful staff, everyone is relaxed and professional. Super convenient location to start your walk up la piedra early in the morning. Very nice local feeling, bungalows are built in the local style. The breakfast is great. The sunset views are awesome, so beautiful! Overall a great deal for a nice place to stay near la piedra, highly recommended!

None of the tuktuks we hailed wanted to go up the steep hill, so we had to walk up the hill to the bungalow, which is a bit of a climb but not a huge problem. The shower was cold water. The room could use a cozy light, only a white light ceiling fixture was present.

The staff is amazing and very helpful. Everyone is very pleasant and works hard to make their guests feel comfortable. The family cabin was comfortable. Located right next to El Penon. The views are beautiful from everywhere in the hotel and we really liked hanging out on the hammocks

Steep hill to the property, tuk tuks do not have enough power to go up. One with mobility issues may find the location quite challenging. Was t an issue for us, but still we were out of breath coming back up to the hotel when returning from town. Town is about 10 -15 min ride by tuk tuks

We knew when we booked that the hotel grounds have an amazing view, but the reality far exceeded our expectations. It feels like you are part of a postcard! More than that, the hotel staff is very nice and welcoming, always there to make sure we have everything we need and to ask about our day or give recommendations. This is the best place to stay in Guatape because it has everything - you are close to El Penol and a short, fun motochiva ride away from the town, have the best views and delicious food served at their restaurant.

Everything was great! WiFi does not reach the rooms, so you might only have a connection in the common areas. This was not a problem, as we could always find a place to relax at the bar or at the restaurant and it was nice to get disconnected and enjoy our little house with its perfect view.