This hotel is great because is located in the middle of everything: a hugh variety of stores, restaurants, cafeterias, ice-cream and pastry parlors. All these stores are right next or in front of the hotel. Breakfast was also excellent. The staff at the hotel cafeteria were always ready to make the morning coffee and breakfast exactly the way you like it. They always have a variety of choices of fruit and breads. The front desk and guest service attendants are always ready to help you with anything that you need to make your stay at the hotel more comfortable. The rooms are very spacoiius are always kept very clean.

I have nothing but positive comments about this hotel.

Amazing experience. 5/5. Staff very warm and friendly. Sergio the door man was very welcoming and walked out bags to the room, walked us thru the facilities, and made recommendations on our stay based on our timing and interests. Breakfast was great, some items were repetitive but several Alternated by day. Location is perfect and close to shopping centres and restaurants nearby. We even got our laundry done with the front desk for a reasonable amount saving us time and a runaround. Overall fantastic and i will be staying again shortly once I am back in the city for an extended stay. Hotel is very affordable on websites yet you get the full 4-5 star service. Highly recommend.

main square is a bit busy and if there are concerts you will hear it.

The staff are very friendly and accommodating. Breakfast was fine and the beds were very comfortable.

There was a strange plastic type of smell in the room, which I believe coming from the curtains. I requested to change rooms, which was easily arranged and I appreciated the staff's responsiveness. The second room also had the smell, but it was far more slight.

For me the location was perfect. I like to walk around and explore and I was no more than a 20 minute walk to any place I wanted to go. The location is a 20 minute walk to the Pereira Transit Terminal, 10 minutes to Circunvalar, 6 minutes to Exito Supermarket.

The fact that I had to pay for the 8 day stay I booked upfront. I checked in on February 3 and paid until the 11th. I decided to depart on the 7th to travel to another part of Colombia. The disclaimer on booking.com states that I wouldn’t be charged until I checked out. “You don’t have to pre-pay, but the hotel might take a deposit....”

The room was very spacious and clean. Great shower!! The staff were nice and the concierge was extremely helpful. Breakfast was good. We had lunch in the sister hotel also located in the Simon Bolivar square. I'd recommend that and the views!

Good value😊

The location is very central. The room still feels spacious for its size. Good value for the money. Friendly staff. Good diversity at breakfast.

Nothing to hang a towel around the sink (which is outside the bathroom).

Renovated hotel with a comfortable room, super nice mattress. bathroom is big and clean. Breakfast is really good

My only complaint is the WiFi, as I had to work a few hours and I’ve got disconnected some times!

Great location right in the square and even though the staff didn’t speak a lot of English, they all went out of there way to help. I checked in early from a long trip and they manage to get the room ready early and get me coffee

It’s a little dated, but bed was comfortable, clean and nice hot shower.

The room was extremely spacious and clean and the smart TV was amazing to see movies on streaming. The location was also perfect, in the city center. Also, the breakfast was really good and diverse! We came back to this hotel on our last night prior to our flight

The staff and the breakfast

The parking was a bit of a walk from the hotel, and the fact that it is located in the coty's centre, we did not feel safe to go out late. We ended up having take away food in our room instead for dinner