The Palms is a little hotel about 50 meters from the beach and about 50 meters from the main strip in the other direction - the perfect location! The area is lively, plenty of shops, bars, restaurants, anything you want to do while on vacation. It is safe to walk around after dark - which happens here around 6:30 pm The best thing about the place is the crew!! The guys at check-in - Louis and Steven - went above and beyond to take care of the guests, making sure everything was to our liking. ( we needed to change rooms- it took all but 5 minutes!) Helpful, kind, polite, efficient, and always smiling! They made me feel like I was just simply visiting some long lost relatives There is entertainment every night - Bingo, Karaoke, Singers, we even had a Murder mystery play we acted out - it was so much fun! The organizer was the owner lady, who was welcoming and enjoying all her guests The pool is spectacular, surrounded by palm trees, chairs - and of course, the bar is not far off to the side. There is a restaurant on the premises with yummy food- this is where you eat your breakfast, which is included in the price. Everything is clean and fresh, you can get pool towels from the front desk, and exchange them as needed. If you need a cab, just ask the guys at the front, but Uber also runs if you prefer that. ( Cab to the airport is $50)

The property itself could use a little love ; there are some TINY budget rooms ( and I mean reaaaaaally tiny !) and of course, larger ones as well. It wasn't size, that bothered me so much, as the lack of shelves and surfaces to put things on in that small room. The beds are comfortable, and there is AC in the rooms. The breakfast selection is good for a couple of days, but if you stay longer, you will get tired of it. Don't be surprised if you have some 'visitors' we saw some big cockroaches and even a scorpion!

Staff was excellent -- very polite and efficient. Location was also excellent. Nice restaurant and pool area. (Far nicer than you would ever guess when looking at this property from the street.)

The room was tiny, with only one window, which couldn't be opened for fresh air. But the AC worked, the bed was comfortable, and the bathroom was sparkling clean, so it was all we needed for our last night in Costa Rica before flying out of Liberia -- only a few km away -- the next morning.

Really loved The Palm! Staff was beyond courteous and friendly. From Luis, Stevie at check-in, to the office manager Zaida (sorry if I misspelled), the restaurant staff is excellent too, especially one of the waiters who's name I forgot ("Jean"-something, sorry! With the tattoos). My room took a few hours after check-in to be ready, but I understand working in the industry myself. The staff was more than friendly to accommodate my wait, offered me drinks, which was not needed but appreciated. The pool area is so chill, I did not expect to spend as much time as I did there. Didn't even dip in, it's just a nice atmosphere with relaxed restaurant staff. The restaurant menu was also excellent, a mix of American and Costa Rican fair. I will definitely be back at The Palm if I come back to Coco.

I loved everything! Two small comments though, if you store luggage for guests and have to leave the desk unattended for a moderate period, please at least close the door the luggage is in. My suitcase was just visibly peeking out of the storage door with an unattended desk for 10-15min. Just a small constructive comment. Also, my room was great, but the connecting door was very thin. Perhaps bolster a bit up since it doesn't open anyways. It was easy to hear the neighbors (luckily the were quiet people to begin with)

Luis at the front desk was the best! He was very helpful with advice and recommendations. Great location, very close to the Coco Beach. Breakfast was very good. They have a restaurant on site for lunch and dinner, as well. high quality food. Cleaning services were great.

The pool was the best pool out of our entire trip. Long enough to actually swim in and very clean with a great area with lounge chairs. The staff was friendly and professional.

I would have liked to have had a sitting area outside my room or even a place to sit in my room other than the bed. We were in a basis room and next time I stay there I would upgrade to a room with a balcony. It would be worth the extra cost.

Location great - very close to beach. Beautiful pool area and good restaurant (free breakfast). Pool table, bar, karaoke (loud though). Friendly staff. Not too busy during our stay (weekdays).

Standard double room was tiny! Bed against one way with maybe 4ft clearance to other walls. Closet was a wicker stand. Pros: bathroom fine, small balcony useful for drying towels, had a small fridge. Some of our group were booked in rooms with 2 double beds and kitchenette - these are much larger, definitely worth the smallish difference in price.

Location was great. Close to the beach and the main strip of restaurants. The pool was fantastic and a refreshing oasis to spend an hour or two at after busy days. Rooms were small but functional, and we didn't spend much time in them.

Many of the rooms are very close to the open restaurant/pool area where they have lots of evening events (trivia, open mic nights etc). This was a bit loud but never went late so we didn't really mind although others might have.

The location of this property was perfect as it was near the beach and all the restaurants. We were able to walk to everything in town easily. The hotel staff was friendly and very accommodating. The breakfast that was included was a beautiful bonus to staying on property. We also loved the options of happy hour daily. The pool was very clean and we used it every day of our stay. We would definitely recommend this hotel for staying in Play del Coco.

When we arrived, there had been a mistake with our reservation; we did not have a room waiting for us. Steven at the front desk was wonderful. He called around and was able to get us a room for thge same cost at a similiar type of hotel. He even arranged for us to have an upgraded room at no extra cost, as well as free transportation to the new hotel. We did not need it as we had our own car, but it was most kind of Steven to make sure our needs were considered. Thank you much.

Room was very clean and comfortable - had everything you’d need. Outdoor space - the pool, loungers, bar & restaurant and pool table - is fantastic. Really beautiful. Location is perfect for the beach and the main street of the town, so great access to shopping and restaurants.

We had an issue with the air con in our room - it stopped working a couple of times. However, this was fixed very quickly both times by the friendly and professional staff - so it wasn’t really much of a problem.