If you like staying in a hotel that is near the beach and if you like having every possible facilities nearby - this is a hotel for you. Staff is super neat and helpful (special thanks to Marko from reception and the barkeeper-lady Mirta)! Location - 5/5 Cleanliness - 5/5 Staff kindness and helpfulness - 6!/5 Breakfast - 5/5 Room - 4/5

Considering the location and the price of the hotel complex, one would expect to recieve a top-notch food. However, although the food selection at diner was big, the problem was that the food quality was a "student-home cafeteria" level at best. Fish soup was a beef soup with a few piece of white fish cooked inside. Lasagna was dry and tasteless. 3 "different" sauces tasted the same. Fish was dry. All in all - would recommend to guests not to have high expectations for dinner. Dinner - 2/5

Overall, it was a great experience. The location is superb, as the hotel is located on the coast. It was nice that there is a beach related to the hotel, so you can grab the sunbed for free. The nearby water park from the hotel was great as well, and our kid enjoyed the attractions and animations there. The staff was super nice and helpful, answering any questions and resolving issues. The rooms and the building are not new, but overall, the facilities worked without any issues. The food was good, with a wide variety of choices for food and drinks. We enjoyed our stay and had a great vacation in this hotel.

The room key cards had some issues, such as not always opening the doors, but the reception replaced them, and it became better. It's a little pity that the indoor pool in the sauna area is closed in summer.

Great location, perfect for families. Nice beaches, and options around. As the wather was tricky, the indoor pool and spa was in good use. Clean pools! For half board, it has basically all you need. We had one the nicest suites, with huge balconieS! As it had a seperate living room, we could enjoy some time off, while our son was sleeping in the other room. Wiev from the room was also on spot. Modern hall, bar, and great sunbeds, umbreallas, outside facilities for all family members. We had some request toward reception, and we always get what we asked for immediately, that is more of a 5* experience! Also, the mattress in the bed was superb.

The dinner could have been a bit more special. First night the variety was good, but then we were missing some spice and salt. (Orange juice is not good..but this can be said about most of the other 3*/4* hotel restaurants. Big groups of retired people (due to low season, all wanted to eat at 6:30, but okay). Restaurant is huge actually.. I understood that the animation was off from midseptember, but it would have been nice if the kids playroom can be used during the day. (Picture on booking is misleading. On that note, hotel does not advertise this room on the webpage) Otherwise all good 😀 thank you

Room good enough for a couple with toddler. We had a sea-view room, and the sea was not more than 20 meters away. The breakfast had a good variety, and started at 7am : good for early birds like my kid. At that time there’s plenty of available tables outside. The parking lot is not far away, and to check-in and check-out there are a few spaces just in front of the lobby (meant to be used for 15 minutes). Lots of entertainment for kids: swimming pools with slides, playgrounds, and even a sort of kindergarten where one can abandon their offsprings! We had a couple issues with the room, but the staff resolved everything in record time!

Dinners were just ok. We didn’t have half-boarding, so we were charged 25€ per adult. I’d say that for the price, it was ok. But there isn’t much variety , and for a few more euros one can have dinner in nearby restaurants. Parties can go on until late night. The sound proofing of the room was ok, but if one wants a quiet time, they should not get a room with sea view. Nitpicking, the safe box was inside a wardrobe, but whoever installed it didn’t care to test them: the door of the safe was interfering with the door of the wardrobe!

Great breakfast, dinner, food all kinds, well prepared. Clean rooms.

Wondering why room cleaning staff knocks on the door at 7.30am , 4 nights stay, repeated every morning the same, I had also no disturb ticket on the door and lady still walks in… tragic. Room 271 , I think the cleaning lady wanted to go home very early, get job done and leave… cannot explain it.

Location was excellent. Beautiful hotel, clean, facilities are great. Beautiful ocean view. Entertainment for kids and kids pools.

The pool temperature was a bit too cold to stay in for long, would've been nicer a few degrees warmer. The buffet restaurant could offer more variety.

We were in the hotel last year for the first time and we spent a great time .That is why we returned back again this year.Good position, nice small and beautiful territory,spa,good kitchen ,live music and amazing animation team.Our 8 years old daughter spent all the days long with the guys from animation team playing,dancing,drawing....She was very happy to meet Ivona again to say hello from other kids of the last year.Thank you guys..very professional and creative work with the kids of different ages.We hope to see you again next year.Plava Laguna is the hotel where you would like to return back again.

Room is clean and tidy. We got extra bed for a child. Food is great. We especially enjoyed walking around with our kid.

Room is a bit cluttered with furniture - armchair is huge and chair is in front of the balcony door so it is not nice to go out. Outdoor furniture was dirty. I didn't like that bed has two matrasses because there is hole between.

We selected premium room with a seaside view. It was just perfect ... Until we heard how much ATP Umag was loud at night. There was something wrong with the insulation on the windows, or something. The staff was very understanding and they had arranged a new room (parkside view) within an hour. After that we slept like babies. Everything else was perfect. The food was tasty, the staff was friendly and they loved to help (had some great conversations with the cleaning staff, staff at the bar and at the reception). It was a great family vacation. We recommend! Thank you Hotel Umag Plava laguna!

Hotel location and its neighborhood is lovely. Recommended for the families. They have newly opened "Punta pool" (mini aquapark) which is free of charge of the hotel guest. That's very cool. My little one loves it. It offers different programs for the kids during the day. (Mini disco, clown show, game of the day etc). Parking is 1 EUR per day, behind the tennis court, 5 minutes walk, but you can stop in front of the hotel while checking-in or out. Hotel reception is very modern and beautiful. Soft drinks were included in the dinner. (Beer was very good).

In our room the air-co did not work properly, despite of that we booked a premium room with sea view. We have reported it to the reception, but unfortunately no significant repairs were made. Some soft drinks are undrinkable (without syrup or watered down). Crowded restaurant and long queue in the morning and on the evening if you are not an "early bird". Not too wide choice of the dishes. The names of the dishes were not always written out in detail, and not too tasty. The reception is very modern and stylish, but the room is a bit outmoded. The bathroom is small, but clean.