The hotel is in a great location in Opava city centre, the rooms are well equiped and nice. Comfortable beds, TV, good WiFi connection, fridge in the room, clean bathroom. Very good breakfasts, discount for hotel guests for a lunch in the hotel restaurant. The staff was kind and I got a good price for a longer stay in the hotel. Also no problem for the people traveling with pets – dogs are allowed. :)

The recommendation for not using the lift during night hours was a bit problematic for me, considering the fact, that my room was on the top floor and my dog is too old to go up the stairs on his own. :) Also, one day when I came for a breakfast (still during breakfast hours), the staff was ironing something in the dining room and was rather surprised that I would like to eat. :) But besides everything was perfect.

I really liked the possibility of having a late entry. The rooms were very big. I had asked for a big bed and the staff fullfilled my wish. Very great service.

The message leading to our keys in our rooms was not as self-explanatory as I wished. Maybe you could mention that the keys will be in the hotel room not just room. I was searching for a room with open doors in ground floor while my keys were in my open hotel room in second floor haha.

I liked mostly location

I didn't like breakfast cause I didn't have oat milk for coffee and so little amount of fruits, that is the main meal for me and my daughter. But we have not common food habits for Czechia)

Good hotel standard, easy check in and check out, good breakfast, comfy beds, air conditioning, private hotel parking

There were almost no toileteries (although the room description implies that there are some)

The hotel is central downtown and in walking distance from a lot of places. Also getting out of town with the car was easy

The beds need some new mattresses or some pillow tops. Way to hard and uncomfortable. Some more power outlets would be good.

Comfy beds. Location just few steps from city hall and city center.

Breakfast selection could be better. Staff at the breakfast was chating on the phone instead of refilling vegetable and other breakfast supplements and cleaning tables. Orange juice was mixed with water.

Clean and well-equipped. Modernised within a historic context. Friendly and helpful staff.

Breakfast was a bit average.

Very good location close to city centre and railway station. Good breakfast. Clean comfortable room. Staff made satisfactory arrangements for a late arrival.

Can't think of anything.

Comfortable beds, fairly quiet location. There was some talking in the street late into the night but it didn't bother us.

Bread at breakfast was rather dry, and not many hot vegetarian options.

Good communication in advance. Parking is to reach via a side lane, there is also the night entrance with key code. City center is nearby. Big, simple room. Nice breakfast.