Even if the fame of the hotel has crossed the Czech border a long time ago (we decided to stay in it following a reference given to us years ago), it exceeded our expectations in all the aspects. It's doesn't make sense to list all of them here however it's worth to bold kindness and helpfulness of the lady working at the reception desk. Thank you!

It's nothing unusual for us neither problematic, a lot of hotels work in this way (at least in Germany and Scandinavia that we know the most from the hotel users perspective), but it's worth to know that the reception is unmanned during the night hours

Probably the best hotel in the location in terms of facilities and cleanliness. It is near a nice river which is perfect for walking and biking. Breakfast is good. Many chances for sport activities (including tennis) and spa. Only problem is that it is far from from city centre (25-30 min walking distance) and you might need to take a taxi or drive to city center for dinner since almost all good restaurants located in center. However, I recommend staying here considering how neat and clean the rooms are.

A little bit overpriced, location is far from city center and sport facilities are not allowed after 8 pm. But in general, it is a perfect stay.

The parking was spacious, the beds were long and matress hard as we like it (after hiking it's good for your back) Despite the closed restaurant/bar - self service with beer is a good idea. Breakfast was also delicious

A/C would be nice, the rooms were very hot (days before our arrival were very hot) - we had to keep both windows wide open to cool the room down, which allowed mosquitos to come in.

Fantastic place from cleanliness by an outstanding staff and very good breakfast and indoor activities ! I can strongly recommend it to anyone !

I could have been informed that the parking was chargeable upon the arrival as opposed to the checkout BUT this is a minor issue.

The room was very large with a window that open to let in natural air. The towels and linens were all very clean. The whole room was modern and clean. There was a small refrigerator that runs quiet and was filled with many snacks at a reasonable price. Was able to remove a few snacks for my own fruit and juices then replace them when I was finished my stay. The Hotel is in a quiet location but still close to shopping and town center is about 1.5-2km.

Nice and modern hotel in a peaceful quiet location, staff were exceptional, food was wonderful!

A little far from Na Bojiste festival grounds.

Large and clean apartment with a huge, comfortable bed. Thank you for your nice service :-)

Breakfast at 8 sometimes is too late (if U want climbing 🤔).

In this hotel everything is great, quiet location but very close to the center, staff, breakfast, facilities, clean, modern but still very pleasant, not big. Ideally for sport /tennis, bike, hike, walk , skiing lovers who do not want to be in the mountains directly. Perfect value for money/my new “discovery” for relax sport weekend with friends/family/kids.

Absolutely nothing

The hotel has a perfect location, its quite in the city center of Trutnov, lots of things to do. Is about 6km, flat towards Trutnov Trails, which are awesome! The hotel has a lot to offer, like a restaurant, bar, wellness & sport facilities. Also the hospitality is top notch, really felt at home. Breakfast is awesome! Highly recommended!

None.

Relatively new hotel with new internal equipment, easily accessible location, good parking opportunity.

It would be desired to extend the availability of the receptionist in the evening hours.