The staff service

The waiting time in the stake house restaurant

My room had a balcony with a view of the ocean. It was great to wake up and look out at the serene water every morning. The food was fabulous and the staff was there to help you with anything.

The one thing that was a bit uncomfortable was a sales presentation. I must say that it seemed like it was just suppose to be an introduction to the facilities but it quickly became a sales presentation which made me feel uncomfortable.

I did not like the drinks provided. I did not like that a hotel of this caliber serves drinks in plastic cups . I did not lile the beach . I disliked that many of the restaurants were closed. I disliked the entertainments provided . The team is nice, but they lack programs and skills .

we when to Margaritaville for my wife birthday and she is really picky when it comes to all inclusive hotel due to the bad food but she was extremely happy here, every restaurant felt like a 5 star restaurant, the food was fresh and really tasty. On the Italian restaurant I will recommend trying the Tiramisu. They have a bar that is open late and serve really good barbeque beef tacos... soooo good and really good beer. also a little coffeeshop with really good coffee and sweets. Staff was super friendly, from the bellboys to from desk and room service. Specially the bartenders from the Island Reserve Private Pool Villa, they were always making sure your drink was fresh and cold even if you were not close by they walk to you and get you a new drink. We stayed at Island Reserve Private Pool Villa, and a personal service guy is there to assist you on everything. our service guy was Johnny, he was great, even helped me getting a cake for my wife, he when and decorate the room, was really nice. he was always there when I ask anything thru whatsapp. The pool was just a dream. I wish I could upload a video here. but will later today on my youtube channel ( VIIIKATION ) Check in and checkout was super easy as everyone is so focus on helping.

Is just a recommendation, food on the private pool area of the Island Reserve Private Pool Villa some food would me nice, some small tacos or tapas, just to make it a perfect place to be. the only reason I left that pool was because I needed food.

The hotel was unbelievable great. The food in all restaurants and the staff was amazing. Comfortable rooms and amenities.

The seaweed st the beach was excessive, but it is not a controlling thing by the hotel. It's due time, from june forward.

Very nice property. It is smaller so you can walk everywhere which I prefer over having to wait for golf carts to take you places. Everything is up to date nice pools and bars.

It’s a little quiet. It is newer and doesn’t have a large crowd which some people may prefer. It is an amazing resort though

It’s a newer property. The bar staff at punch bar were amazing definitely made friends with them during my trip. The foam party was lit. The dining at restaurants were amazing.

The beach was not the best. But has potential If they decide to put money into it.

State of the art property. The resort itself is amazing but the treatment I got from the staff is what’s making me come back. The entertainment and the food were also amazing. It exceeded my expectations in every way.

No complains about anything.

I love everything! The variety of food, the amenities, the pools, the attention in the bars, the room was comfortable and clean

When we arrive the person who check ur reserve outside needs a tablet. Is so too archaic and a waste of time looking for the names

very clean and friendly staff

the food could have been better the beach had a lot of sea grass and you couldn't swim in it.