I had a horrible experience with the restaurant,breakfast was very disappointing same thing everyday ,the restaurant owner was very rude ,unpleasant and full of attitude worst service ever the corner shop treated us 110% better ,Hotel Santander needs a better breakfast service ….

The hotel met and slightly exceed our expectation for a 2-star hotel. The staff was quick and helpful, even with a little bit of a language burrier. The complementary breakfast was quite delicious, a printed menu would have been helpful though.

We would have appreciated getting a few extra pillows, but we were fine other then that. No complaints.

I love the toast, eggs and coffee. The staff is friendly. The location is quite! The price is great! I feel like I did not leave my house. I feel safe in there! I am planning to come back for next time vacation.

The rooms need to be updated but for a 2 start hotel is not bad for the price. The towels are horrible!

I went there for 3 night I enjoy my stay I felt comfortable and safe ,the front desk men that check us in was respectful and nice.Place was clean and the red carpet make beautiful pictures for souvenirI .Iwill go back again for a longer stay.

There was not a mini fridge in my room that I requested and was willing to pay a little extra for but it's okay next time I will carry a thermos .overall my stay at Santander was good.

It's a great place if you're cool laid back chill persons. If you're bugie, then you may want to go elsewhere. Place clean, staff is nice. Great prices. And also in good area. Close to everything. I spent my 1st few days in a Piantini hotel. It was extremely nice looking , but they was a little "racist"

The location and staff and the rate

I had no cleaning service for my room while staying there. Not one chair in my room to sit. I had to sit on my bed....rooms should have at least one bench or chair.. I was not aware that breakfast was not included in my fee. So I had to pay extra for breakfast.

very good for the price and location right near the  CATALONIA Hotel so it was perfect for my assistant who showed up late in SD.

some mosquitoes drove me crazy in the lobby

This was a good budget option. For the US Americans reading this think Motel Six- clean and comfortable, but basic. Front desk staff were helpful, friendly, and patient with the languages. Front desk is staffed 24/7. Front desk can arrange airport transfer for around $30 although I used Uber. It’s also only a few blocks from the metro.

Nothing really - it was about what I expected for the price I paid.

I liked my room.

Room service could be more proactive. Breakfast was only until 10am. I think they could extend that. And also the restaurant should have a more extended time to be available for guest.

They never told Mei had breakfast until another gess mentioned to me ,and the wifi was terrible on and of

Wifi signal it was bad