Its 6 blocks away from old town. Very clean nice rooms, they give plenty of blankets as its cold in the room. They bring your breakfast to your little table in your room. looks like they have a small patio in the back with some exercise equipment.

Nobody spoke English, When I asked for towels they brought a floor matt. took away the trash liner and didn't put a new one in. owned me change for cash 2 days later. Cash only no credit card

Having an accident when on the road is never fun. It's even more stressful when it happens over the weekend in a country where you do not speak the language well. When in Cuenca, I fell and dislocated my elbow and needed immediate medical attention. The kind owner of the hotel searched around for a clinic that was open on a Sunday, took me to the clinic, acted as an interpreter (it's not easy to think and speak in Spanish when your lower arm is dangling at 180 degrees to your upper arm!), and ensured that I received prompt medical attention to enable me to continue on my journey. For that, I shall remain eternally grateful. I sincerely hope that you will not need to experience the owner's hospitality in the manner that I did :)) As such, let me also share some information about the hotel itself. It is located in an amazing part of the city—just steps away from all the historic sights and fabulous restaurants. Surprisingly for a hotel located in the historic center, it offers free, secure parking—which was necessary for me, as street parking is hard to come by in the historic center. In addition, the breakfast was delicious and filling, the wifi worked very well, and the hot water shower was perfect on a cold, Cuenca morning. All in all, this property is highly recommended.

Love the location because it is in the heart of the City, where you can find many amazing places to visit.

Someone was smoking in the next room

Comfy hotel, host Anders was very helpful! he repaired my suitcase, recomended on tours, delivered laundry. Room is very nice.

Need to wait a lot for the hot water but they eventually came

Terrific accommodations, will stay longer the next time.

N/A

The staff is very hard working and very attentive.

Close to the center

Breakfast You can 't go out after 9pm

La habitacion super comoda y elegante. Limpio y seguro

It was a friendly and confortable place. Near the churches and special places to visit in Cuenca.

Great location, quiet (except for some rude guests), pleasant staff, though they were very difficult to contact, close to transport, walkable for so much of el centro.

I was shocked and outraged that they tried to charge me 10% extra to use a credit card, when booking.com told me I could pay by credit card without mentioning this usurious add-on — which I suspect is in violation of their agreements with the various credit card companies.