Authentic, beautiful old hacienda, set in delightful sloping grounds, with views to mountains either side. We had probably the best room, no 7. Lovely public rooms. Very helpful staff. Nice vibe. Excellent location. We had 4 nights and could have managed a fifth. The rim walk around the crater lake Cuicocha was one of the best day hikes in our life 10/10 wow. 5 hours solid walking. Horse riding and Condor centre also good - 8/10. Otavalo market OK 7/10 and worth going to on a Saturday but. Food was so good we didn’t bother to eat in Octavalo.

A little noisy at night

The staff was very friendly and helpful. The facilities were very clean. Our room was spacious and the grounds are expansive. We loved the welcome reception and had multiple favorable experiences with John (and the horses) and Cristian, our tour guide and driver during our stay who went above and beyond for us.

The location was too far to walk to Otavalo and didn't have other restaurant options within walking distance. As we stayed for a few nights, we didn't want to eat dinner at the restaurant on the property every single night so it required planning to ensure we either ate out before returning to the hacienda or that we contract a taxi ($3-4 each way to/ from Otavalo).

Unbelievable staff who were always preset and ready to accommodate. Independent local guide, Christian, who was recommended by the hotel, gave us an outstanding customised tour. There's so much to see in the area, but much can only be uncovered with a guide like Christian. The price he charges is very reasonable.

The horse trail riding option didn't pan out for our larger group. They did not have enough horses fit to purpose (our estimation). May be good for a few riders on their better horses, though.

Fantastic place! Magical and with a lot of historical legacy. They were super caring and loving hosts. The whole stay was an excellent experience!

Since it is an historical building, the rooms have some opportunities for improvement at the entrance doors and the light circuits.

The hacienda is the perfect blend of great hospitality, history and beauty. The staff could not have been better. They were efficient and friendly. It is a very peaceful place to stay.

nothing

What a wonderful retreat place! The opportunity of breathing history is unique!

The wine list could be better!

The property is beautiful, very well maintained and the views are exceptional. Its a place of history where many significant events occurred over the past 200 years. The staff and service were exceptional and everyone went above and beyond. We thoroughly enjoyed our stay.

Spacious rooms, very clean with all needed for a confortable stay. Beautiful property!!!Everybody very attentive, Andres the hotel manager; Jorge, the assistant manager; Rolando, the chef in charge of the cooking class; Tere who welcomed us and look after every request and everybody else who made our stay a dream BIG THANKS

It is a beautiful, historical farm house. Very elegant. The manager greeted us the afternoon with canelazo and empanadas, to the sound of local musicians and explained the history of the farm.

Strikingly beautiful family-run hacienda. It's been in the family for centuries and you can tell there's a sense of love and pride for their property. Friendly and helpful staff. Large and comfortable rooms.