The SPA was great warm water, breakfast was okay but not the best, lacked vegetables and vegetarian options. The location was amazing, right in the heart of old town. Beautiful sights.

There was no parking, since it was full. The breakfast had little vegetables and vegetarian options. The hotel room we originally booked smelled of mold and rot, the smell was unbearable. After having to complain to the reception for 40 minutes, we were allowed to switch rooms by paying extra.

Great location, delicious breakfast and good service! Spa zone is not very big, but it has 2 saunas in common are and one in changing rooms, 2 pools (inside and outside). it was nice time here but avoid crowds in peak hours. food was amazing, breakfast buffet included everything that I needed. also, we had dinners at the hotel restaurant and it was great too. we had dolce gusto coffee machine in the room and it was nice.

the room was spacious but the bathroom was too small. very small shower and it was attached to wall without any adjustable option. also, it is not enough hangers inside, or at least I need something to dry my sweatsuits and bathrobes. Just open hangers in the room would solve the problem. Also, it would be nice to have a cream/body lotion in the room and more shower gel.

We enjoyed our stay very much. Nice room, comfortable beds, nice spa and excellent breakfast and dinner. Good location, walking distance to the castle and restaurants.

The room was a little too warm. The sound-proofing could be better. Keep in mind not to disturb your neighbours. We were not disturbed by any sounds, since our neighbours weren't noicy.

We arrived late at night, so we had no time for spa but when we asked to stay a couple of hours later next day in order to enjoy it, this was not a problem at all.Only 7eur per hour for late check out was an amazing deal. Spa was almost empty, and we got to enjoy it in full, including the outside heated pool. Breakfast was the best and had the most selection I have ever seen.The quality of the local produce was amazing.Taken some photos to show to friends in U.K. Definitely will recommend.

Only little suggestion. Another mirror in the room would be great as if one is using the bathroom, the other can not get ready.Based on, mother and daughter sharing a room in this occasion.

Room was modern, well designed and comfy. Appreciated information card in the room. Very good location. You can reach main highlights easily. Not far from bus station. Receptionists were nice and friendly but they didnt provide much information or recommendation about the island or activities. (it is better to go to tourist center). Breakfast was very good! There was good selection of everything you can imagine. Also they have some homemade bakery or spreads/jam/honey.. Spa was nice. There is one inside and one outside pool, sauna and steam room.

Door to the bathroom would need some repair (grease the door), the noise was really bed. Bathroom looks nice for the first impression, but then you can realized there is lack of bathroom hook (where to put towels, swimsuits or clothes) and also light is not the best one. Shower is fixed in the wall, so you cannot control water fall and there is no door between shower and rest of the bathroom.. Room was hot. We were there in late May, I cannot imagine summer. Some small fan can be automatically in the room. I can Although there is written in info that you can borrow a bike and we asked for it, they said it is not possible in this time, because it was low season.

Breakfast was OK, but could be a bitt better :) Spa was also OK, but all the kids play stuff was missing this time. I liked the stuff, they were very chill, polite and kind.

TV solution is poor. I didn ´t even understand what they are using. The quality of the picture was truly bad, kinda blurry. The family room was right by the street. 6.00 in the morning the grabage car did it's work. The room door and the windows towards the street felt like paper as the noise in the room was so loud, I thought the grabage car was inside our room. My kid went crazy in the sleep from the fear that this loud noise caused and it took time to fell a sleep again after that. Would be nice to use some extra noise reduction windows and internal door towards the street. In general for this kind of money I hoped a bit more.

The room is beautiful, clean, and cozy. Included with your stay is the ability to use the pool and sauna facilities, which give one an extensive taste of how important health and wellness at the sauna is to the Estonian people. I was amazed by how the sauna and pool facilities contained multiple saunas, as well as multiple pools with waters at different temperatures. The breakfast buffet also showcased a lot of delicious food options that were reflective of the local Estonian cuisine and I was amazed by how much was offered. Staying at this hotel was an experience in itself, since I got to experience the culture of Estonia while allowing my body and mind to heal through relaxation and good food. I also liked that the hotel is close to several of Kuressaare's main attractions and that it gave an extensive taste of European hospitality at a very good price.

The staff at the breakfast buffet could have been a little bit friendlier when letting guests know that not all drinks at the breakfast buffet are included with the rate. Nothing wrong with letting us know, but perhaps saying it in a more friendly tone, or even leaving a sign on the beverage fridge warning guests that bottled beverages are charged separately would help improve the service at this hotel. Other than that, I do not have any true, serious complaints. The property was clean, the staff was professional and attentive, and the sauna facilities were in excellent condition.

Clean room, nice staff, tasty breakfast and good food at restaurant, good steak even though the waiter did not ask how to prepare it (fortunately, it was medium, as we initially wanted:)) nice and not overload spa (been there on workdays).

It was very cold in the room at arrival, bc window was left open. But it got warm in the end util we had to go to bed. Shower does not have doors so you have to be careful for flooding the bathroom. Walls are very thin. Last night was a nightmare as a loud company was chatting and laughing till 2AM and we had only a couple of hours for sleep.

I enjoyed the stay because it felt like I have everything in one place: sauna, swimming pool, jacuzzi, and also I have the option to have them all in private. I was also allowed to drink next to the pool or in our private Jacuzzi. The lounge makes excellent Pina Colada and Tequila Sunrise (if you are into cocktails). The breakfast was delicious with the purest honey. The masseurs were great, I met two of them. One for a facial and another for an anti-stress massage. The pressure was so accurate for my body. The location is fantastic! It is very close to the top restaurants and bakeries. The castle is just 10 minutes away, which makes it perfect!

I would have liked a heavier blanket, as it helps me to sleep better.

Very well located in the town, close to the all the restaurants and has plenty of parking around the premises. Outdoor spa area with the pool was very nice, I also liked the industrial design of the place.

It was packed as we stayed over the weekend, the indoor spa and breakfast facilities are too small for all the guests to be there, it was really unpleasant experience, please also be aware that there are many kids screaming, so don’t expect your holidays to be very relaxed in this hotel. Also missed few details, e.g. no shelf in the shower to put the amenities, night blinds were too light, it was bright in the summer morning, no AC in the room.