The property is super central and the staff was incredibly kind. We asked to change rooms as the first room was quite dark and they were very accommodating, even upgrading us to the penthouse suite for our honeymoon

The decor is slightly outdated and the shower in the bathroom was not well divided meaning that when you shower, the whole floor will be wet for a while.

I liked the hotel. Delicious breakfasts, friendly staff and clean room. I would like to express special gratitude to the evening administrator. When she found out that we were leaving early in the morning and would not have time to get to breakfast, she kindly offered to make breakfast ourselves in the evening. We really liked it.

everything is perfect

Central location, very nice and clean surrounding areas. Clean room, basic requisities, nice interior design. Complementary refreshments and snacks at the lounge downstairs.

Small items, like a pen and the usual care necessities not in the room. I'm absolutely certain that reception would arrange anything needed, though.

The hotel is great located and the parking is exactly what your car needs when weather is not friendly. The room was spacious.

3 days and no one checked for cleaning the room, the same towels for 3 days, a lot of dust in the room. Also, the breakfast can be improved.

The hotel staff were very nice and helpful. The hotel is well located for the town centre and was easy to find. Breakfast was very good.

The kitchenette was very short on equipment.

Staff were very accommodating and friendly. Room was large and clean. Option of a heat pump in the room which did the job. Room and bathroom were well heated. I say this as I have noticed now that generally hotel rooms are cold and the heating systems are poor.

The nightclub opposite was loud and went on until 3am.

Nice room. Junior suite. Kitchen, sitting area, comfortable bed, Air-con

No room cleaning service, fresh towels (unless you ask) stayed 3 nights. (Perhaps I May not have seen that it was an apartment type situation) Breakfast was poor. Very little hot food, no cereal just porridge...

Room was large and the bed was very comfortable. Even the extra bed for the kids was of good quality. Tasty breakfast and very friendly staff. We came for breakfast and got to our room a few hours early which was a nice bonus.

The bathroom was really nice, big, confortable. Very calm place and reachable on foot from the Haparanda-Tornio resecentrum (Swedish side). Very nice staff.

From the nice room and the price, I expected a bit more choice for breakfast.

Arrived in the morning by night train from Helsinki - arranged pick up by Hotels own taxi service, followed by very early check-in at around 10 a.m. with no extra cost (thank you!). Very friendly and helpful staff. Large and comfortable Lounge with free coffee and biscuits. Central location of the Hotel, train connections on both the Finnish and the Swedish side. Delicious breakfast with many options. Luggage storage for departure day. Would definitely come back, good place for stopover and local points of interest (museum, wooden church).