They had the same things on the Breakfast Buffet they need to put out different fruit like mango, pineapple, and papaya. The food needs to be warm and hot. Coffee machines not working need to replace with new ones and they should have 3 instead of 2. They need to extend the Breakfast hours from 06:30 a.m. to 11:00 a.m. so you can enjoy your breakfast when you get up at 09:00 a.m.

I had ask for a rental car to travel for the day and the lady said no problems then she has a taxi for us and I told her that’s not what you told me and it ruin our plans for the day.

Very friendly and helpful staff, room size was unexpectedly huge.

While relaxing by the pool we were very often disturbed by outside visitors, students who used to visit after school, maintenance during the day and wedding preparation which should started 3 pm started at 10 am and we could not enjoy at all pool area upon being informed that pool will close at 3 pm for wedding. Guests from FIT room coming straight to the pool without taking shower, i believe management should enforce basic hygiene after use of gym. Also there is a very strong odor in the corridors coming from wet carpet i believe.

My family and I have now been on a number of occasions to the Pullman and have always enjoyed our stay, so much so that even a number of staff remember us from past visits. The cleanliness is always good and for this I must thank the housekeeping staff, equally the staff are always polite and friendly.

Sadly, as with previous write ups that I have submitted on the Pullman, which don't appear to have been answered or responded to? Is the breakfast buffet, although there is always a good choice and variety, the hot dishes are never hot and always just barely warm, also they never appear to be topped up when the trays are almost empty, why are the hot trays not turned up so that the food is kept hot/warm. Surely it will only take minimum staff to oversee this? The above also refers to the plates that are not kept in the switched on warming facility, why? The above comment does not in any way reflect on the egg station which always gives a good service.

I loved the whole experience. I can’t say enough about the staff. Helpful, friendly and polite. It seems as though they couldn’t do enough for you. The buffet breakfast was excellent and great value for money. The location was fairly central and an easy walk to the Central Festival shopping mall. I think the beds could do with an upgrade. Mine was a single. I found it hard and sagged in the middle and felt a little lumpy. It wasn’t horrible mind you but for that luxury feel that the Pullman experience delivers, the beds need looking at

Think about replacing the carpet in the dining area. It looks thread bare and a little disgusting. New matresses are a must

Large rooms with enormous bathroom (separate shower and large bath). Type of grandeur and styling throughout that reminds me of 5 star Sheratons in 1990s. Central location in Khon Kaen with variety shops and restaurants in walking distance. Staff very friendly and helpful.

Pool area lacked any chairs or shade and was barren and bare. Unsure if this was because it had been cleared as was a conference dinner in space on one evenings we were there (pool area closed) or if it usually looks this way.

Raja Orchid Pullman is renowned for its exceptional hospitality and luxurious amenities, making it a prominent choice for hotel stays. The hotel features elegantly appointed rooms with modern facilities, including comfortable beds, high-quality soundproofing, and often impressive views of the surroundings. Guests can enjoy a variety of on-site restaurants serving both local and international cuisine of high quality. For relaxation, Raja Orchid Pullman offers well-equipped spa facilities, fitness centers, and pools suitable for both adults and children. Services such as room service, concierge, and personalized attention further elevate the guest experience. Its strategic location also provides easy access to local attractions and business districts, making it an excellent base for both business travelers and tourists.

Staying at the Raja Orchid Pullman, I truly had nothing to complain about, which is remarkable since I can usually find fault with just about anything! The beds were so comfortable that I suspected they were using clouds as mattresses, and the soundproofing was so effective I started to wonder if I was the only guest in the hotel. The food was so delicious that I considered never leaving. With world-class service and staff who mysteriously knew what I wanted before I even knew myself, this hotel stay set the bar impossibly high for future travels!

the staff were really friendly and helpful. The room was big and spacious, the bed comfortable and clean, nice city view. big bathroom and clean, clean towels and hair dryer provided, hot water in the shower with shampoo and body wash. traditional thai massage for 1 hour = 500 baht - amazing the breakfast included, amazing food, variety of items to choose from. good location in the city, 10 minute walk from central plaza, close distance by car from bus and train station.

toothbrush and toothpaste not provided.

Location was good ... close to bars and a local supermarket. Also, about a 10 minute walk to Central Plaza. The breakfast was OK, but be aware it's mostly Thai / Asian food ... and I believe, too expensive for what they provided. The pool was fabulous ... large and well maintained. I also recommend the gym ... which had dumbbells, a good selection of weight machines and a good number of walking machines (etc) ... and all kept in good order.

Limited western options for breakfast ... and too costly for what was offered.

We stayed on the 24th for the Christmas Eve Dinner. Food was excellent except the fact that they wanted to change extra for soft drinks and water which was annoying since we were paying 17000 for our group. Previous events free flow soft drinks and water were included in the price. The event wasn't as well attended as previous years. I don't think we will be going again.

See above.

I have been staying at this hotel on and off for 15 years. I have to say that the strength of the hotel is the staff. They are always courteous and helpful. I love the location of the hotel and the ease by which you can get to landmarks around Khon Kaen.

Sadly, the hotel looks tired and in need of refurbishing. The lobby/seating area was always the 'wow' factor for anyone arriving through the great big glass entrance doors, but now there is not the excitement of the once fabulous water features (never on anymore and probably to save money). None of this is a criticism but rather an expression of disappointment, but it won't stop me from returning again. I just would like to see this handsome looking building being restored to the once elegant and rightly acclaimed 'best hotel in Khon Kaen.